Where Quality Child Care Matters
Horizon Telecom has been at the forefront of the telecommunications industry for over three decades, providing top-notch services to businesses of all sizes. Established in 1988, our company has evolved alongside the rapid advancements in technology, ensuring that our clients receive the latest solutions to enhance their operations. Our team of highly trained and experienced engineers, backed by direct support from reputable manufacturers like Panasonic, guarantees that our customers receive expert advice, installation, and maintenance for their telephone systems, computer networks, and IT infrastructure.
Our Services
Horizon Telecom offers a comprehensive range of services designed to cater to the diverse needs of modern businesses. Our telephone systems portfolio includes Horizon Hosted Cloud Phone System, Panasonic KX-NS700 PBX, and various other solutions tailored to meet the specific requirements of our clients. Our IT services encompass installation, support, and maintenance for computer networks, network hardware and software, business telephone systems, mobile phones, voice and data cabling installations, telephone line connections and rentals, low-cost phone calls, broadband, leased lines, email and web-hosting, and more.
In addition to our telephone systems and IT services, we also provide a range of mobile tariffs and products to suit the needs of businesses, ensuring that our clients can stay connected and productive on-the-go. Our team takes pride in offering personalized support and maintenance to ensure that our clients' systems are always up and running, minimizing downtime and maximizing efficiency.
Our Mission
At Horizon Telecom, our mission is to continually adapt, train, and master the latest technologies, providing our clients with the best solutions and service while minimizing fuss and disruption. We are committed to upholding our values of politeness, courtesy, and honesty, ensuring that every interaction with our company is a positive and rewarding experience.
Horizon Telecom Review Summary
Customer Satisfaction
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The reviews from David Mitchell, Karen Day, Andrew Harper, and Henrik & Morag Peltonen Stewart highlight their exceptional satisfaction with Horizon Telecom's services. They praise the quick response times, effective solutions, and professional conduct of the team.
Service Quality
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Horizon Telecom's sales manager and technicians were mentioned for their outstanding service. They were able to resolve IT issues efficiently and provided helpful advice to customers. Their commitment to ensuring all problems were addressed and resolved swiftly was particularly appreciated.
Positive Comments
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- David Mitchell: "I contacted Horizon Telecom two days ago, having been recommended to me. I had the Sales manager with me that afternoon, who spent over three hours helping me with our IT problems and advising what needed to be done. A Horizon technician arrived at 9.30 the next morning and we now have a house ' full of WiFi ' with all televisions working etc, for the first time ever. From first enquiry to completion of work was. less than 24 hours, , UNBELIEVABLE!. SO grateful and cannot recommend Horizon Telecom MORE strongly."
- Karen Day: "The service from Horizon is brilliant, they are always quick to respond to any call outs and they always find and fix the problem quickly. I would highly recommend Horizon Telecom for all of your IT needs."
- Andrew Harper: "Excellent service, always really quick to help us and as a small business they really understand the need to react. They always offer great advice and practical solutions to overcome what could be expensive problems if we used their competitors. Good levels of expertise from very experienced client focussed engineers."
- Henrik & Morag Peltonen Stewart: "We run a small independent charity for children with disabilities. When BT came and scrambled our telephone system we were told that we needed a new system at great financial expense which we could not afford, leaving us without an emergency contact method should one of our children fall ill. We contacted Alan through a recommendation and he sent an engineer out the same day who had our system working within an hour, for which we are eternally grateful. Professional, honest and courteous, a vast difference to the BT engineers who came, we will certainly use his services again and recommend them to others."
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