Business Details
22 Years
experience
Trusted IT Services in Worcester
Established in 2004, Worcester Computers is a family-run business dedicated to delivering high-quality computer sales, repairs, and IT support across Worcestershire and the Midlands. With over 26 years of expertise in PC building and multi-platform support, we specialise in resolving complex technical challenges for home users, businesses, and gaming enthusiasts. Our Apple-certified engineers provide expert repairs for MacBooks, iMacs, and Mac Pros, while our custom-built gaming PCs are rigorously tested for performance and reliability. We prioritise punctuality, transparency, and customer-centric service, ensuring all engineers are DBS-checked and trained to communicate solutions in plain English.From network security audits to data recovery and smart home installations, our team combines technical proficiency with a commitment to long-term client relationships. Recognised for our 5-star reviews and rapid response times, we offer on-site, remote, and in-store support to address urgent and routine IT needs. As a locally rooted business, we focus on cost-effective upgrades and bespoke solutions that align with both individual and organisational goals.
Services
Computer Repairs
Mac Repairs
Custom PC Builds
IT Support
Data Recovery
Virus Removal
Network Security
Gaming PCs
System Maintenance
Web Development
Details
- Year established: 2004
Highlights and features
- We have 26 years of experience in PC building and IT support.
- Our engineers are Apple-certified for professional Mac repairs.
- We guarantee rapid response times for urgent technical issues.
- All engineers are DBS-checked and trained in clear communication.
- We offer bespoke upgrades to extend the life of your existing hardware.
Associations and certifications
- Apple Inc.
What people say
Knowledgeable bunch
Super quick fixes
Outstanding service
Articulate IT experts
Highly recommended
Services
Computer Repairs
We diagnose and resolve hardware and software issues for PCs, laptops, and peripherals. Our engineers handle slow systems, component failures, and data recovery. With 26 years of experience, we ensure cost-effective repairs for home and business users.
Mac Repairs
Apple-certified repairs for iMacs, MacBooks, and Mac Pros. We perform screen replacements, storage upgrades, and OS troubleshooting. Our team preserves legacy systems and optimises performance for creative professionals and businesses.
Custom PC Builds
Hand-built gaming and workstation PCs with premium components. Each system undergoes stress testing for reliability. We tailor builds to client budgets and requirements, offering 3-5 year warranties for long-term performance.
IT Support
Comprehensive IT support for small businesses, including network security, server maintenance, and cloud solutions. We provide on-site and remote assistance to minimise downtime and ensure secure, efficient operations for companies up to 20 employees.
Data Recovery
Specialised recovery services for failed hard drives, SSDs, and USB devices. We use advanced tools to retrieve lost files, photos, and critical business data. Our engineers assess recovery feasibility and prioritise urgent cases.
People
Brett Hollis
Founder
With over 20 years in IT support, Brett established Worcester Computers to address poor service standards. His technical expertise and commitment to customer satisfaction have driven the company's growth into a trusted local business.
Questions
What services does Worcester Computers offer?
We provide computer repairs, Mac servicing, custom PC builds, IT support, data recovery, and gaming PC solutions. Services include on-site, remote, and in-store options for home users and businesses.
Are your engineers qualified for Apple repairs?
Yes, our team holds Apple certifications for professional Mac repairs, including iMacs, MacBooks, and Mac Pros. We use genuine parts and follow manufacturer guidelines for optimal results.
Can you repair older computer models?
We specialise in extending the life of legacy systems through upgrades and repairs. This includes older Macs, PCs, and business hardware, helping clients avoid costly replacements.
Do you offer emergency IT support?
While we prioritise rapid response times, we don't provide 24/7 emergency services. Urgent cases are addressed during operating hours (8:30am-5:30pm Mon-Fri) with same-day repairs where possible.
What areas do you serve?
We operate in Worcester, Worcestershire, and parts of the Midlands. On-site support covers home and business users within these regions, with in-store services available at our Ombersley Road location.