Experience the Art of Traditional Timber Craftsmanship
TJ Ross is a family-run business that has been perfecting the art of traditional timber craftsmanship for over 40 years. Our story began with a passion for creating beautiful, enduring timber windows, doors, and bespoke joinery projects that blend age-old craftsmanship with modern performance specifications. Our workshop in Fife has flourished over the years, thanks to our love for our work and our commitment to delivering statement pieces that exceed our clients' expectations.
Our Services
At TJ Ross, we offer a wide range of services, including the design and manufacture of traditional and modern timber windows, external doors, and bespoke joinery projects. Our team of skilled craftsmen pour their heart and soul into every project, ensuring that every piece that leaves our workshop is of the highest quality and craftsmanship. We pride ourselves on our ability to work collaboratively with architects, interior designers, and project managers to bring our clients' visions to life.
Our Expertise
Our team, led by father and son Martin and Alyn Richardson, has over 40 years of experience in the joinery manufacturing industry. Our craftsmen are dedicated to providing bespoke, enduring pieces that meet our clients' specific needs and preferences. We take pride in our ability to blend traditional craftsmanship with modern performance specifications, ensuring that our products not only look stunning but also provide exceptional comfort, efficiency, and security.
Visit Our Showroom
We invite you to visit our showroom in central Edinburgh, where you can explore our range of bespoke hardwood joinery, discuss your project with our experienced team, and experience our passion for traditional timber craftsmanship. Our showroom is a place where you can touch, feel, and smell the quality of our work, and we would be delighted to discuss your requirements and ideas with you.
Our Commitment
At TJ Ross, we are committed to delivering exceptional quality, craftsmanship, and customer service. We strive for perfection in every project, and our team is dedicated to providing a refreshing level of passion, creativity, and expertise in everything we do. Whether you're looking for traditional or contemporary styles, we will work with you to create bespoke timber windows, doors, and joinery projects that exceed your expectations.
Overview of TJ Ross Reviews
Positive Reviews
TJ Ross has received numerous positive reviews, with customers praising the company's high-quality products, excellent craftsmanship, and superb customer service. Many reviewers praised the company's attention to detail, professionalism, and efficiency in installing doors and windows.
Quality of Products and Workmanship
Reviewers praised the quality of TJ Ross's products, including their windows, doors, and flooring. Customers were impressed with the craftsmanship, highlighting the attention to detail and skill of the company's joiners.
Customer Service
Many reviewers praised TJ Ross's customer service, citing promptness, friendliness, and efficiency. Some customers appreciated the company's willingness to rectify minor issues and provide refunds when necessary.
Installation and Fitting
Customers were impressed with the installation and fitting process, praising the tidiness and efficiency of the installers. Some reviewers mentioned that the installation was done quickly and with minimal disruption.
Negative Reviews
Unfortunately, some customers had negative experiences with TJ Ross. Common complaints included poor customer service, blame-shifting, and unfulfilled promises.
Customer Service Issues
Some reviewers experienced poor customer service, including long lead times, unreturned phone calls, and unfulfilled promises. Customers were frustrated with the company's response to issues, citing a lack of accountability and honesty.
Quality Control
A few reviewers experienced issues with the quality of TJ Ross's products, including faulty door handles and damaged property.
Communication Breakdown
Some customers experienced communication breakdowns with the company, including unreturned calls and emails.
Be the first to review T J Ross Joiners.
Write a Review
