Business Details
25 Years
experience
Emergency
services
Your Trusted IT Support Partner in Hampshire
We are Btp Uk, a leading IT services company established in 2001. With over 24 years of experience, we specialise in delivering rapid, customer-focused IT support and solutions tailored to businesses across Hampshire and the South of England. Our team of Microsoft-certified engineers provides 24/7/365 support, combining technical expertise with a commitment to innovation and communication. We handle everything from emergency IT issues to comprehensive network installations, ensuring minimal downtime and maximum efficiency. Our transparent pricing model starts at 25 per user per month, offering unlimited support for businesses of all sizes. As a Microsoft Solutions Partner, we maintain the highest standards in IT service delivery, with a proven track record of supporting clients through critical challenges, including the pandemic.Our culture prioritises people, communication, and innovation, ensuring clients receive modern, efficient, and reliable IT solutions. We serve clients locally and internationally, with expertise extending to cybersecurity, cloud systems, and managed services. Our proprietary BTP Rocket app enhances client engagement by providing real-time updates on support cases. With a team of 27 professionals, we combine technical excellence with a personal touch to deliver IT services that empower businesses to thrive in a digital world.
Services
IT Support
Email Services
Cyber Security
Cloud Telephony
Network Installations
Managed Services
Internet Connections
Hardware Supply
Details
- Year established: 2001
Highlights and features
- We provide 24/7 IT support with average response times under 3 minutes
- Our engineers hold Microsoft Solutions Partner certification, placing us in the top 0.1% of IT providers
- Transparent pricing from 25 per user per month with no hidden fees
- We offer a proprietary IT support app for real-time service tracking
- Proven expertise in supporting businesses through critical IT emergencies
Associations and certifications
- Microsoft Solutions Partner
What people say
Super-fast response
Technical expertise
Pandemic support
Knowledgeable team
Reliable service
Services
IT Support
Our 24/7 IT support delivers rapid response times with average fixes within 3 minutes. Microsoft-certified engineers handle everything from system crashes to software issues. Businesses benefit from proactive monitoring and same-day onsite visits when required.
Cyber Security
Comprehensive cybersecurity solutions include vulnerability assessments, penetration testing, and Cyber Essentials certification assistance. We implement enterprise-grade firewalls and anti-malware systems to protect against modern threats. Our team maintains continuous security updates and incident response protocols.
Cloud Telephony
Modern cloud telephone systems enable seamless communication across devices and locations. We implement Microsoft Teams telephony and leading cloud providers' solutions with features like call recording and automated attendants. Services include system migration and staff training.
Managed Services
Proactive IT management includes 24/7 system monitoring, automated backups, and software license management. Our services cover Office 365 administration, anti-spam protection, and disaster recovery planning with guaranteed 2-hour restoration for critical systems.
Network Installations
End-to-end network solutions from server installations to complete infrastructure overhauls. Our engineers handle SharePoint migrations, hardware upgrades, and cabling projects. We create custom implementation plans with clear timelines and budget controls for businesses of all sizes.
People
Micha
Chief Executive Officer
Leading strategic direction with 24 years of IT industry experience, driving innovation in technical support and service delivery.
Denis
Managing Director
Overseeing daily operations with expertise in scaling IT services and maintaining technical excellence across all client engagements.
Sam
Technical Director
Managing technical strategy with Microsoft-certified expertise in network architecture and cybersecurity implementation for enterprise clients.
Paul H
Cyber Security Manager
Specialising in advanced threat protection with Cyber Essentials Plus certification and penetration testing capabilities for critical systems.
Shannon
Commercial Manager
Driving business growth with focus on client relationships and ensuring service delivery meets evolving technical requirements.
Questions
What are your IT support response times?
We typically start resolving issues within 3 minutes of your call, with 48% of cases fixed on first contact.
Do you provide onsite engineers?
Yes, we offer same-day onsite visits for critical issues across Hampshire and surrounding areas.
Can you support remote workers?
Our services cover remote and hybrid workers with 24/7 support for home office setups.
Are you Microsoft certified?
We are Microsoft Solutions Partners, placing us in the top 0.1% of certified IT providers.
Do you offer cybersecurity services?
Yes, including Cyber Essentials certification, penetration testing, and enterprise-grade security implementations.
What cloud telephone systems do you support?
We implement Microsoft Teams telephony and leading cloud providers' solutions with full migration support.
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