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Based in Dover, Kent, we are a proudly family-run business with a strong commitment to providing a local, reliable, and professional chimney sweep service to our customers across South East Kent. Our service area includes Dover, Folkestone, Ashford, Canterbury, Faversham, Margate, Ramsgate, Sandwich, Deal, and all the surrounding areas.
About Us
At River Chimney Sweep, we take great pride in our work, and our customers can expect the highest standards of professionalism and service. We are fully trained and certified by the Institute of Chimney Sweeps (ICS), ensuring that every sweep we complete is carried out to the strictest industry standards. We provide an insurance-approved certificate for every sweep we complete, giving our customers the peace of mind that their chimney has been swept by a qualified professional.
Our Equipment
We use only the most modern and up-to-date sweeping equipment, including power sweeping brushes that remove more soot than standard hand brushes. This, combined with our traditional sweeping techniques, ensures a thorough clean every time. We use a professional chimney sweep vacuum throughout the sweep, minimizing the soot that escapes into the room and leaving your home clean and tidy.
Services We Offer
At River Chimney Sweep, we offer a comprehensive range of chimney sweep services, including:
- Chimney Sweeping Service & Maintenance: We provide a full chimney sweep service, removing soot and debris from your chimney and leaving it clean and safe for use. We also offer ongoing maintenance services to ensure your chimney stays in good working order.
- New Chimney Pots: We supply and fit new chimney pots to replace damaged or worn-out ones, ensuring your chimney remains safe and functional.
- Bird Cowls: We fit bird cowls to prevent birds and other animals from entering your chimney and causing damage or blockages.
- Advice on Problem Chimneys: Our experienced team can provide expert advice on any issues you may be experiencing with your chimney, including smoke or odour problems.
- When to Sweep Your Chimney: We recommend that chimneys are swept at the following intervals:
+ Smokeless Fuel - Once Per Year
+ Coal - Twice Per Year
+ Wood Burning - Quarterly When In Use
+ Gas - Once Per Year If Designed For Chimney Sweeping
+ Oil Fired - Once Per Year
+ Gas Fire Flues (If They Are Accessible) - Once Per Year
What We Do
During a sweep, we carry out a smoke draw test and a complete inspection of the chimney, ensuring that it is safe for use and identifying any potential issues. We can also provide a range of additional services to keep your chimney and stove in good working order, including:
- Chimney Repointing: Our experienced chimney repointing team can provide a professional service, giving you the peace of mind that your chimney is safe and secure.
- Stove Servicing and Repairs: We provide a full stove servicing and repair service, including fire brick and rope seal replacement, and gas stove cleaning.
- Birds Nest Removal: We offer a birds nest removal service, ensuring your chimney is clear and safe for use.
At River Chimney Sweep, we are fully insured for all the services we offer, giving our customers the confidence that their chimney and stove are in safe hands.
Service and Quality
The reviewers have all had an excellent experience with Marcus Chimney Sweeps. They praise the high-quality service, professionalism, and cleanliness of the work. Many comment on how Marcus and his team are well-organized, punctual, and friendly. The reviews highlight the attention to detail, sound advice, and excellent communication provided by Marcus.
Punctuality and Responsiveness
Several reviewers mention that Marcus arrived on time or even early, demonstrating a commitment to punctuality. Others appreciate his quick response to their needs, even when urgent issues arose.
Professionalism and Expertise
The reviewers consistently praise Marcus's professionalism, expertise, and knowledge in the field. They appreciate his ability to identify and solve problems, as well as his willingness to provide advice and guidance.
Value for Money
Many reviewers comment on the reasonable pricing of Marcus's services, feeling that they received excellent value for their money.
Constant Themes and Patterns
Throughout the reviews, several themes emerge:
- Excellent service and quality of work
- Punctuality and responsiveness
- Professionalism and expertise
- Reliability and trustworthiness
- Friendly and approachable demeanor
- Reasonable pricing
No negative comments or complaints were mentioned in the reviews.
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