Quality Flooring at Unbeatable Prices, Guaranteed
At Floors Direct, we take pride in being the UK's largest nationwide flooring supplier, dedicated to delivering high-quality, reliable, and affordably cheap laminate flooring, luxury vinyl tiles, and solid and engineered wood flooring direct to your doorstep. With over 15 years of excellence and over 40,000 happy customers, we have established ourselves as a trusted and recognized flooring retailer.
Our Story
Since 2008, we have been committed to providing exceptional flooring solutions that cater to diverse tastes and preferences. Our journey began with a simple yet ambitious goal: to offer quality flooring at unbeatable prices, backed by exceptional customer service. Over the years, we have expanded our product range, upgraded our infrastructure, and refined our processes to ensure that every customer receives an unparalleled shopping experience.
Our Services
At Floors Direct, we understand that choosing the right flooring can be a daunting task. That's why we offer:
- A vast selection of laminate flooring, luxury vinyl tiles, and solid and engineered wood flooring from renowned manufacturers
- Competitive pricing, with free delivery on orders over 499
- 0% interest-free credit options to make your purchase more affordable
- Free samples, allowing you to try before you buy
- Expert advice from our friendly flooring experts, available to guide you through the selection and installation process
- A comprehensive online platform, featuring detailed product descriptions, customer reviews, and high-quality product images
Why Choose Floors Direct?
At Floors Direct, we pride ourselves on our commitment to excellence. Here are just a few reasons why you should choose us for your flooring needs:
- Unbeatable prices, guaranteed to be the lowest online
- A vast selection of products from leading manufacturers
- Exceptional customer service, rated 'Excellent' by over 10,000 happy customers
- Fast and reliable delivery, with free delivery on orders over 499
- 0% interest-free credit options, making your purchase more affordable
- A comprehensive online platform, designed to make your shopping experience seamless and enjoyable
Our Promise
At Floors Direct, we are dedicated to providing an exceptional shopping experience, backed by our promise to:
- Deliver quality flooring at unbeatable prices
- Offer expert advice and guidance throughout the selection and installation process
- Provide fast and reliable delivery, with free delivery on orders over 499
- Maintain exceptional customer service, ensuring your complete satisfaction
Positive Experiences
Many customers have had positive experiences with the flooring company, praising the vast selection of flooring options, competitive pricing, and helpful staff. Some reviewers mentioned the excellent service provided by specific staff members, such as Rizzi, who offered great advice and helped them choose the perfect floor. Many customers also praised the company's ability to provide high-quality flooring at affordable prices, with some even mentioning that they saved up to 50% compared to other companies.
Negative Experiences
On the other hand, many customers have had negative experiences with the company, citing issues with delivery, customer service, and product quality. Some reviewers reported receiving damaged or incorrect flooring, with one customer even stating that they received four packs of damaged flooring. Others mentioned poor communication, with the company failing to respond to queries or resolve issues in a timely manner. Some reviewers also reported aggressive behavior from staff members, including one incident where a customer was shouted at over the phone.
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