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Kelso Car Sales is a family-run business that has been serving Northern Ireland, Ireland, and the UK since 1990. We take pride in our reputation for providing exceptional customer service, quality vehicles, and a hassle-free buying experience.
Our Mission
Our mission is to provide our customers with a unique and personalized car buying experience. We strive to understand our customers' needs and preferences to offer them the perfect vehicle that meets their requirements. We believe in building long-term relationships with our customers, and we work hard to ensure that every interaction with us is a positive one.
Our Services
At Kelso Car Sales, we offer a range of services to make your car buying experience as seamless as possible. Our services include:
- Vehicle Sourcing: If we don't have the exact car you're looking for, we'll source one for you. Our team will search the UK to find the perfect vehicle that meets your requirements.
- Finance: We'll discuss the various finance options and get you the best repayment deal. We work with a number of selected credit providers to offer you flexible financing options.
- Warranty: We offer competitive warranty packages to give you peace of mind for your new car. Our warranty packages are designed to provide you with protection against unexpected repairs and maintenance costs.
- Servicing: Our in-house service facility provides our loyal customers with the most affordable option to keep their cars and vans maintained to the highest possible standards. Our team of experienced technicians uses high-quality parts to ensure your vehicle is in the best possible condition.
Our Team
Our team is dedicated to providing exceptional customer service. We're passionate about cars, and we're committed to making your car buying experience as enjoyable and stress-free as possible. Our team is led by Keith, who has over 20 years of experience in the car industry. We're proud of our reputation for being honest, trustworthy, and transparent in all our dealings.
Testimonials
Don't just take our word for it! Our customers rave about our services, and we're proud to share their testimonials with you. From sourcing the perfect vehicle to providing exceptional customer service, we strive to exceed our customers' expectations.
Overview of Customer Reviews
Positive Experiences
The reviews highlight the excellent customer service provided by Keith, who is described as friendly and helpful. The customers are thrilled with their purchases, praising the great service and the quality of the cars.
Negative Experiences
On the other hand, one customer had a terrible experience with a rude salesman, claiming that the car they purchased had not been serviced in years.
Common Themes
While there is only one negative review, it is clear that customer service is a crucial aspect of the business. The positive reviews emphasize the importance of friendly and helpful staff, which can make or break a customer's experience.
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