At Trevor Falloon Motors, we're a team of passionate professionals with a deep understanding of the used car market. Our purpose is to make the process of finding and purchasing a reliable, affordable vehicle a seamless and enjoyable experience for every customer.
Our Journey
Our founder, Trevor Falloon, began his journey in the automotive industry in the early 1980s, gaining invaluable experience at large dealerships. In the late 1980s, driven by a vision to offer a more personalized and client-centric approach, Trevor struck out on his own and founded Trevor Falloon Motors.
For over 30 years, Trevor has guided countless clients towards the perfect vehicles for their individual needs and budgets. His reputation for honesty, integrity, and unparalleled customer service is the foundation of our business.
Our Approach
At Trevor Falloon Motors, we pride ourselves on offering a refreshingly different approach to used car sales. We prioritize:
- Transparency: We provide clear and honest information on every vehicle, including its history, condition, and value.
- Accessibility: We offer a wide selection of quality used cars to suit diverse budgets and preferences.
- Expertise: Our experienced team can help you navigate the complexities of the market and make an informed purchase decision.
Our Services
Our services extend far beyond simply selling cars. We also:
- Offer competitive valuations: Get an accurate and fair valuation for your vehicle when selling it.
- Provide financing options: Secure a flexible and affordable financing plan to suit your needs.
- Facilitate seamless transactions: We handle all the paperwork and logistics to make the buying process stress-free.
We believe in building lasting relationships with our customers and providing a positive and personalized experience every time. Get in touch with us today and let us help you find the perfect vehicle to meet your individual needs!
Overall Experience
The reviews highlight a predominantly positive experience with the garage, with many customers praising the friendly and efficient service, professionalism, and fair prices.
Staff and Customer Service
The staff, particularly Trevor, Mark, and the mechanics, were commended for their excellent customer service, going the extra mile to ensure customer satisfaction. They were described as friendly, professional, and gentlemanly.
Quality of Work and Prices
Many customers reported being happy with the quality of work and the prices, which were deemed sensible and fair. The garage was also praised for its quick and efficient service.
Negative Experiences
However, a few customers reported negative experiences, including being overcharged for repairs, being misled about the cost and extent of the work required, and experiencing poor communication.
Specific Incidents
One customer reported being told that their engine was damaged beyond repair and would need to be replaced at a high cost, only to find out that the issue was less severe and could be fixed for a lower price. Another customer reported being charged for parts that they had already provided themselves.
