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Trusted HVAC Solutions in Norfolk
EOC Services is a leading provider of air conditioning, air source heat pumps, and heat recovery ventilation systems across East Anglia. With a commitment to quality, our team delivers expert design, installation, and maintenance services tailored to residential and commercial needs. Our engineers hold F-Gas certification, ensuring compliance with environmental standards, while our partnerships with industry leaders like Daikin guarantee access to cutting-edge technology.

We pride ourselves on customer-centric solutions, offering competitive pricing, comprehensive warranties, and dedicated aftercare. Our 7-year installation warranty for air conditioning and 5-year warranty for heat pumps reflect our confidence in workmanship. Backed by over two decades of experience and a focus on sustainability, we serve clients from initial consultation through to long-term maintenance, ensuring optimal comfort and energy efficiency.
Services
Air Conditioning Air Source Heat Pumps Heat Recovery Ventilation Underfloor Heating Boiler Upgrade Scheme
Highlights and features
  • 7-year installation warranty on air conditioning systems
  • F-Gas certified engineers for safe refrigerant handling
  • Partnership with leading brands like Daikin and Mitsubishi
  • Competitive pricing with seamless installation processes
  • Positive customer testimonials highlighting prompt, courteous service
Associations and certifications
  • F-Gas Certification
  • Daikin D1+ Premium Partner
What people say
Excellent work Prompt and tidy Seamless process Super nice staff Amazing work
Services
Air Conditioning
EOC Services offers expert air conditioning installation and maintenance for residential and commercial properties. Our systems use inverter technology to reduce energy consumption by up to 30%, ensuring cost efficiency and environmental compliance. With partnerships like Daikin, we provide reliable cooling and heating solutions tailored to your space.
Air Source Heat Pumps
We install and service air source heat pumps with a 5-year warranty, designed for energy-efficient home heating. Our systems integrate with underfloor heating and radiators, operating at high efficiency even in low temperatures. We assist with Boiler Upgrade Scheme applications to reduce upfront costs for customers.
Heat Recovery Ventilation
Our mechanical ventilation with heat recovery (MVHR) systems improve indoor air quality while reducing energy bills. By capturing heat from exhaust air, these systems maintain comfortable temperatures in airtight homes. We ensure compliance with building regulations and optimal system performance.
Underfloor Heating
EOC provides underfloor heating solutions compatible with heat pumps, offering even temperature distribution and energy savings. Ideal for new builds and renovations, our systems maximise space efficiency while maintaining low running costs through efficient heat distribution.
Boiler Upgrade Scheme
We support customers in applying for the Boiler Upgrade Scheme, offering 7,500 vouchers toward air source heat pump installations. Our team guides you through eligibility criteria and system design to ensure compliance with government decarbonisation goals.
People
Barry
Engineer
Barry is a highly skilled engineer at EOC Services, known for his thorough approach to servicing Daikin systems. He prioritises clear communication and meticulous attention to detail, ensuring customer satisfaction through professional and efficient service delivery.
Ben
Engineer
Ben delivers expert maintenance and repair services for air source heat pumps, with a focus on customer education. He explains technical processes clearly and maintains a tidy workspace, reflecting EOC's commitment to professionalism and client trust.
Tony
Technician
Tony provides professional and helpful support for EOC's heating solutions, combining technical expertise with a friendly approach. His ability to address customer needs promptly has earned consistent praise in client testimonials for reliability and service quality.
Questions
Are air conditioning systems environmentally friendly?
Air conditioning systems have no direct CO2 emissions and can operate at up to 500% efficiency when used for heating, making them an eco-friendly option.
Do I need planning permission for a heat pump?
In many cases, heat pump installations are permitted development, but exceptions apply for listed buildings or conservation areas. Check with your local council for specific requirements.
How efficient are heat pumps?
Heat pumps are highly efficient, using electricity to transfer heat rather than generate it. They typically deliver 3 kWh of heat for every 1 kWh of electricity used, depending on operating conditions.
Can I install air conditioning myself?
No. Air conditioning systems require F-Gas certified engineers to handle refrigerants legally. Our qualified team ensures safe, compliant installations and maintenance.
What brands do you install?
We specialise in Daikin, Mitsubishi, and Panasonic systems, offering reliable, energy-efficient solutions backed by manufacturer warranties and our 7-year installation guarantee.
Are heat pumps noisy?
Modern air source heat pumps operate quietly, typically between 40-75 dB(A), comparable to a library or background hum. MCS-certified installations ensure noise levels meet regulatory standards.