Your health is our priority - trust us to care for you
Our Vision and Values
Founded in 2011, Wincanton Health Centre takes pride in providing accessible and compassionate primary healthcare to the residents of Wincanton and surrounding villages. We are committed to partnering with our patients to improve their health and wellbeing through collaborative care, tailored to individual needs.
Our Team
Our dedicated team of healthcare professionals includes:
- General Practitioners (GPs) - Experienced in diagnosis and treatment of a wide range of medical conditions.
- Nurse Practitioners and Paramedic Practitioners - Highly skilled in managing both acute and chronic health concerns.
- Nurses and Healthcare Assistants (HCA) - Provide compassionate care and support to patients.
Quality Care and Services
We offer a comprehensive range of services to meet your healthcare needs, including:
Clinical Services
- Routine consultations and preventative checks
- Management of chronic diseases
- Treatment of minor illnesses and injuries
- Minor Injury Unit (open during opening hours)
- Blood tests, vaccinations, and immunizations
- Medication management and repeat prescriptions
Support Services
- Travel advice and support
- Carer support
- Patient support groups
- Useful documents, such as travel documentation and health certificates
Patient-Centred Approach
At Wincanton Health Centre, we believe in empowering our patients through:
- Shared decision-making and clear communication
- Respectful and compassionate care
- Access to clear and reliable information
- Opportunities for patient participation in their care
Our Commitment
We are committed to:
- Providing continuity of care and access to services
- Investing in our team and infrastructure
- Maintaining open communication and transparency
- Continuously improving the quality of our care and services
The reviews below are from various patients who have had poor experiences with their healthcare providers. The common issues include rudeness from staff, lack of training, long waiting times, and poor management. Patients have reported difficulties in getting appointments, receiving adequate care, and feeling ignored or dismissed.
The first review from Backpacker Billie details a struggle to get a new prescription for her contraception pill. She encountered difficulties with the front desk staff and was eventually told to visit Boots pharmacy, only to be met with more problems. Her appointment was then cancelled due to the nurse not being trained.
Alex B. had trouble getting help through online messages and did not receive any responses. Es Kay felt the practice was unprofessional and unethical, particularly in their handling of her case. Peter T. criticizes the management and patient skills, while L. A. felt a lack of empathy and duty of care. Bradley Francis had to go to A&E after not receiving proper care from the nurse.
Only Georgina Hewlett had a positive experience, praising the quick responses and helpful staff.
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