Business Details
35 Years
experience
Your Trusted Property Letting Partner in Loughborough
Established in 1991, Hamlets Lettings has built a reputation as one of the longest-running independent letting agents in the Loughborough area. Our directors, Maureen and Elaine, bring over three decades of hands-on experience to property management, ensuring landlords achieve optimal rental returns with minimal void periods. We pride ourselves on maintaining a personal service that exceeds expectations, combining traditional expertise with continuous professional development to stay ahead of legislative changes.Our inclusive fee structure covers essential services like inventories, tenant referencing, and maintenance coordination, reflecting our commitment to transparency and fairness. As members of The Property Ombudsman Scheme and holders of Client Money Protection, we uphold the highest standards of integrity and accountability in every aspect of our work.
Services
Property Letting
Full Management
Tenant Referencing
Inventory Services
Maintenance Coordination
Details
- Year established: 1991
Highlights and features
- We offer over 30 years of local property market expertise
- Our inclusive fee structure covers essential services with no hidden charges
- Directors personally oversee all property management processes
- Regular professional development ensures compliance with evolving legislation
- We maintain a 95%+ tenant retention rate through proactive management
Associations and certifications
- The Property Ombudsman Scheme
- Client Money Protection
What people say
30+ years experience
Inclusive pricing
Personal service
Reliable maintenance
Expert local knowledge
Services
Full Management Letting
Our comprehensive management service covers every aspect of property letting from tenant acquisition to ongoing maintenance. We handle inventory preparation, rent collection, and contractor coordination while ensuring compliance with all legal requirements. Regular property inspections and detailed reporting keep landlords fully informed about their investment's condition and performance.
Tenant Referencing
We conduct thorough background checks including credit history, employment verification, and previous landlord references. Our process ensures tenants meet affordability criteria and have a proven track record of responsible tenancy. This rigorous screening minimises risks for landlords while maintaining compliance with Right to Rent legislation.
Inventory Services
Detailed inventories document property condition before and after tenancies with photographic evidence. We create comprehensive schedules of fixtures and fittings to prevent deposit disputes. Our documentation meets industry standards and provides clear reference points for property handovers and end-of-tenancy inspections.
Maintenance Coordination
We manage all maintenance requirements from routine checks to emergency repairs. Our network of trusted contractors ensures timely service while maintaining competitive pricing. Regular property visits and proactive issue identification help preserve property value and tenant satisfaction.
Tenant Placement
Our marketing strategy combines online exposure with local market knowledge to attract quality tenants. We handle viewings, application processing, and lease agreements while advising on optimal rental pricing. Our approach minimises void periods while ensuring properties achieve their maximum rental potential.
People
Maureen
Director
With over 30 years in property management, Maureen co-founded Hamlets Lettings in 1991. She oversees daily operations and maintains client relationships, combining hands-on experience with continuous professional development to ensure regulatory compliance and service excellence.
Elaine
Director
Elaine has been instrumental in shaping Hamlets Lettings' reputation since its founding. She specialises in tenant relations and property marketing, bringing extensive local knowledge and a commitment to transparent, client-focused service that has retained clients for decades.
Questions
What areas do you cover for property management?
We primarily serve Loughborough and the wider Charnwood area, providing comprehensive property management services across these regions.
How do your letting fees work?
Our fees vary based on rental value: £400 for up to £650 PCM, £475 for £651-£1000 PCM, and £500 for over £1000 PCM, all inclusive of VAT.
What services are included in full management?
Full management covers tenant acquisition, rent collection, maintenance coordination, inventory services, and regulatory compliance including annual gas safety checks.
How do you handle tenant referencing?
We conduct comprehensive background checks including credit history, employment verification, and previous landlord references through our online referencing system.
What protections do tenants have?
Tenants benefit from our membership in The Property Ombudsman Scheme and UKALA client money protection, ensuring fair treatment and secure financial handling.
Are there any additional charges?
Most services are included in our fees, though specific requests like document copies or emergency access outside office hours may incur additional charges.
