Business Details
Emergency
services
Expert Pool & Hot Tub Maintenance in Kent
Established as an award-winning business, we specialise in comprehensive swimming pool and hot tub services. Our team comprises fully qualified professionals holding STA Pool Plant Operator and ISPE certifications, ensuring adherence to the highest industry standards. With extensive expertise in water chemistry, equipment repair, and maintenance, we prioritise customer satisfaction through reliable, transparent service delivery. Our commitment to excellence is evidenced by our Quality Business Award wins in 2024 and 2025.We serve Kent with tailored solutions for cleaning, winterisation, equipment installation, and intensive hot tub treatments. Our approach combines technical proficiency with a dedication to health and safety, including Legionnaires' disease prevention protocols. By offering competitive pricing and flexible service schedules, we ensure accessibility without compromising quality. Customer testimonials highlight our punctuality, affordability, and technical knowledge, reinforcing our position as a trusted local provider.
Services
Pool Cleaning
Hot Tub Maintenance
Equipment Repair
Water Testing
Winterisation Services
Highlights and features
- Fully qualified STA and ISPE certified engineers
- Competitive pricing without compromising quality
- Award-winning service in Rochester upon Medway
- Comprehensive maintenance and repair solutions
- Commitment to customer satisfaction and safety
Associations and certifications
- STA Swimming Pool and Spa Plant Engineer
- Institute of Swimming Pool Engineers (ISPE)
- Legionnaires Disease trained
What people say
Swift response
Reasonable pricing
Very knowledgeable
Excellent service
Highly recommend
Services
Pool Cleaning
Professional outdoor pool cleaning with weekly, fortnightly, or ad-hoc options. Services include wall brushing, vacuuming, filter backwashing, and electronic water testing. Chemical balancing administered using customer-supplied or supplied chemicals. Tailored visits available to suit individual requirements across Kent.
Hot Tub Services
Comprehensive hot tub care including intensive biofilm removal, water treatment, and equipment repairs. Specialist cleaning processes eliminate harmful bacteria, with seasonal opening and closing services available. Emergency repairs offered for most hot tub models excluding HydroPool and Lay Z Spa.
Equipment Repair
Expert diagnosis and repair of pool and spa equipment including pumps, filters, and heating systems. Servicing covers mechanical operations, water chemistry management, and energy efficiency optimisation. Emergency call-outs available for urgent equipment failures.
Winterisation Services
Professional pool and hot tub winterisation to protect systems during colder months. Includes equipment drainage, chemical treatment, and cover installation. Spring reopening services ensure safe, hygienic operation with full system checks and water balancing.
Water Testing
Precise water quality assessment using electronic testing equipment. Comprehensive analysis covers pH levels, disinfectant concentrations, and mineral balance. Expert advice provided on chemical adjustments to maintain safe, compliant water conditions.
Questions
What areas do you cover?
We operate throughout Kent, including Rochester upon Medway and surrounding areas.
Do you offer emergency services?
Yes, we provide urgent call-out services for pool and hot tub emergencies.
Are your engineers certified?
Our team holds STA Pool Plant Operator qualifications and ISPE membership.
How often should pools be cleaned?
We recommend weekly or fortnightly cleaning, with ad-hoc services available.
What maintenance packages do you offer?
We provide regular cleaning plans, winterisation, equipment servicing, and intensive sanitisation treatments.
