Empowering independence, one step at a time
Our Vision
LuXe Mobility exists to empower individuals with limited mobility to navigate their world with confidence and independence. We believe mobility empowers personal growth, fosters social connection, and enhances quality of life.
Who We Are
We are a team of passionate professionals dedicated to offering comprehensive mobility solutions, encompassing:
- High-quality mobility products: We offer a diverse selection of scooters, powerchairs, and related accessories, catering to diverse needs and budgets.
- Expert advice and assessments: Our team of experienced professionals can assess individual needs and provide personalized recommendations.
- Exceptional customer service: We prioritize personalized attention, clear communication, and responsive support throughout the process.
Mobility Solutions
- Scooter and powerchair assessments and recommendations
- Sales of new and used mobility scooters and powerchairs
- Mobility scooter and powerchair repairs and servicing
- Comprehensive range of accessories, including batteries, chargers, ramps, and canopies
Additional Services
- Motability scheme guidance and assistance
- Funding options and advice
- Clinical assessments and referrals
- Installation and setup services
Our Values
- Customer-centricity: We prioritize your needs and strive to provide tailored solutions.
- Innovation: We actively seek and implement advancements in technology and product development.
- Empathy: We understand the physical and emotional challenges faced by those with mobility limitations.
- Integrity: We operate with transparency, honesty, and accountability.
- Accessibility: We are committed to providing equal access to mobility solutions for all.
Overall Experience
The majority of customers have had a positive experience with Lifestyle and Mobility, praising the helpful and efficient service provided by the staff.
Staff and Service
Many reviewers have complimented the staff, mentioning specific names such as Kem, Jasmine, Ryan, Ryan, Karl, Tim, Alex, Ellie, Simon, and Brett, who have gone above and beyond to provide excellent service. The staff have been described as polite, informative, understanding, and helpful.
Product and Selection
Customers have been satisfied with the range of products available, including mobility scooters and wheelchairs. The stores have been described as well-presented and easy to navigate.
Personalized Experience
Several reviewers have appreciated the personalized service they received, with staff taking the time to understand their specific needs and providing tailored solutions.
Issues with Service
A few customers have experienced issues with the service, including one reviewer who had a booking mix-up and another who felt that the staff were too busy to assist them.
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