Your Partner in Packaging Solutions - Making Your Business Move
Welcome to Daniel Dunlop, Ayrshire's longest established independent fireplace showroom centre for modern, contemporary, and traditional home heating. Established in 1985, we have an unbroken trading record and offer a professional fireplace buying experience in our New Road Showroom.
Our Services
We offer an extensive range of services to cater to all your heating needs. Our services include the installation of gas fires, electric fires, solid fuel fireplaces, stoves, bespoke fires, flue pipe installation, and fireplace installation. Our team of Gas Safe Registered installers ensures that all installations are carried out to the highest standards of quality and safety.
Special Offers
We regularly offer special promotions and discounts on our products and services. Keep an eye on our website for the latest deals on gas fires, fireplaces, and surrounds. Our friendly and knowledgeable staff is always happy to help you select the perfect fire for your home and provide professional advice on installation and maintenance.
Internet Purchase Fitting Service
If you have purchased materials online, we can survey your property and advise on the work required to install them. Our team will ensure a seamless installation process, ensuring that your new heating system is installed correctly and safely.
Our Showroom
Visit our state-of-the-art showroom in Ayr, where you can view live displays of the latest fires, stoves, and fireplaces. Our friendly staff is on hand to offer expert advice and help you choose the perfect heating solution for your home. With a huge range of market-leading fireplaces to choose from, we guarantee a warm welcome and a professional buying experience.
Our Mission
At Daniel Dunlop, we pride ourselves on our commitment to excellent customer service, quality products, and expert installation. We strive to provide a personalized service, tailored to meet the unique needs of each customer. Whether you are looking to install a new gas fire, electric fire, or stove, we are dedicated to helping you find the perfect heating solution for your home.
Overall Experience
The reviews highlight a mixed bag of experiences with the company, with some customers having a positive experience, while others had a negative one.
High Prices and Unhelpful Staff
Several customers felt that the company was overpriced, with David Paul stating that their labour costs were triple what others quoted. Dominic Bonfanti and Donne Whiteford felt unwelcome and unhelped during their visits, with Bonfanti being told that they would have to do everything themselves and Whiteford feeling like an inconvenience.
Poor Response and Lack of Follow-Through
George Bryson was disappointed with the company's response to his inquiry about a fireplace repair or replacement, stating that they eventually told him they couldn't help after several emails over many weeks.
Excellent Service and Installation
On the other hand, Ann Brooks, Phil Marsh, and John Screwdriver had an excellent experience with the company. They praised the friendly and professional staff, particularly Danny and David, who were helpful and efficient during the installation process. The customers appreciated the minimal fuss and mess, and the thorough explanations provided during the installation.
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