Your Local Bike Shop, Expertly Servicing Your Wheels
Nestled in the heart of Jericho, Walton Street Cycles stands as Oxfordshire's oldest bicycle shop, offering a rich heritage of service and expertise. For over 40 years, we've been proudly serving the cycling community, and have become renowned for our unwavering dedication to quality, service, and customer satisfaction.
Our Passion for Cycling
Our passion for cycling runs deep. We understand the joy of the open road, the thrill of competition, and the camaraderie of the cycling community. This deep understanding fuels our commitment to providing our customers with exceptional products, services, and support.
Expert Repairs and Servicing
At Walton Street Cycles, our experienced mechanics are masters of their craft, offering:
- Comprehensive repairs: From puncture repairs to complete overhauls, we handle all types of repairs efficiently and effectively.
- Regular servicing: Maximize the performance and lifespan of your bicycle with our routine servicing packages.
Tailored Solutions for Every Cyclist
We cater to every type of cyclist, offering:
- Bicycle sales: Choose from our wide selection of new and used bicycles, from top-of-the-line road bikes to comfortable hybrids and practical commuter bikes.
- Accessories and parts: From helmets and gloves to lights and pumps, we have everything you need to stay safe and stylish on the road.
- Specialized services: We offer custom bike fitting, wheel building, and custom paintwork.
Additional Services and Convenience
Beyond repairs and sales, we provide:
- Mobile mechanic service: Get on-site repairs at your home or workplace with our convenient mobile mechanic service.
- New bike delivery: We deliver new bicycles throughout Oxfordshire.
- Repair collection and delivery: We collect and deliver bikes for repair, taking the hassle out of the process.
- Lock cutting and broken lock removal: Get quick and efficient lock cutting services in the Oxford city centre.
Discover the Walton Street Cycles Difference
At Walton Street Cycles, we are dedicated to providing our customers with an exceptional experience every time. With our vast selection of bicycles, comprehensive repairs, and personalized service, we are confident that we can be your trusted partner in all your cycling needs.
Quality of Service and Attitude
Walton Street Cycles has received a mix of reviews from customers. While some have had a positive experience with the friendly staff and willingness to go the extra mile, others have had a significantly different experience.
Problems with Rentals
One reviewer, Maria C., had a disastrous experience renting a bike from Walton Street Cycles. She was charged an additional 40, which she felt was unacceptable. Another reviewer, Anne Wolf, was also charged more than agreed upon and felt that the staff was dismissive when she brought the issue to their attention. Both reviewers emphasized the poor attitude and unprofessional behavior they experienced when trying to resolve the issue.
Breakdowns and Service
Another reviewer, Maria C., also had a negative experience with the bike she rented. The tire went flat, and when she returned the bike, the manager, Jim, was antagonistic and unhelpful. This reviewer felt that the shop was uninterested in the customer's experience and was more concerned with making a profit.
Positive Reviews
On the other hand, some reviewers had a positive experience with Walton Street Cycles. Andrew Sulley praised the shop for fixing his bottom bracket and commended the brilliant team. Brandy G. appreciated the friendly service and attitude of the staff. David Haywood enjoyed the cafe and found the staff to be friendly. Pete Barton had a positive experience with the cycle shop and training centre, and Victoria Branch enjoyed the food and service.
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