Our Vision
Osbon Pharmacy stands committed to empowering individuals to take charge of their health and well-being. Our team of experienced professionals provides personalized healthcare solutions and guidance, fostering a trusting and supportive environment for our valued clients.
Our Expertise
Osbon Pharmacy offers a comprehensive range of healthcare services, underpinned by exceptional clinical expertise and a deep understanding of individual needs. We are proud to provide:
1. Prescription Management
- Free repeat prescription collection and delivery service
- Prescription review and medication education
- Medication adherence support
2. Health Assessments & Testing
- Blood pressure testing
- Diabetes testing
- Chlamydia testing
- Confidential STD testing in private treatment rooms
3. Wellness & Nutritional Solutions
- Wide selection of branded vitamins and supplements
- Personalized advice on achieving a healthy lifestyle
- Emergency hormonal contraception services
4. Private Consultations
- One-on-one consultations with our qualified chemist for confidential health concerns
- Specialized consultations for smoking cessation and weight loss management
5. Over-the-Counter Products & Medication Services
- Extensive range of high-quality OTC medications and personal healthcare products
- Competitive pricing and transparent billing
Why Choose Osbon Pharmacy?
Our commitment to providing exceptional customer service sets us apart. We value open communication, personalized attention, and building lasting relationships with our clients. Our team comprises highly skilled healthcare professionals who are passionate about empowering individuals to make informed decisions about their health.
We are proud to serve the London community and surrounding areas, offering comprehensive healthcare solutions that cater to the unique needs of each individual.Positive Experiences
Some customers have reported excellent service from the pharmacy, with staff members such as Chioma and Chidozi Chi providing knowledgeable and helpful assistance.
Professionalism and Care
These staff members have been praised for their professionalism, care, and clear explanations about medication, making customers feel confident and pleased with the service.
Negative Experiences
Unfortunately, many customers have reported negative experiences at the pharmacy, including rude and disrespectful staff, mistakes with prescriptions, and a lack of assistance in times of need.
Rude Staff
Several customers have complained about the rude behavior of certain staff members, including the woman on the till, who has been described as exceptionally rude, and the tall mid-aged woman who yelled at a customer.
Mistakes and Lack of Responsibility
Customers have reported mistakes with repeat prescriptions, with staff blaming the GP or the customer instead of taking responsibility. One customer even reported being given a prescription medication with a broken seal.
Lack of Assistance
Some customers have reported feeling neglected or ignored by staff, including one customer who was in anaphylactic shock and was not assisted by the staff.
Overpricing
One customer has complained about being overcharged for an item, with the staff responding rudely when questioned about the price.
Unprofessional Behavior
Customers have reported unprofessional behavior from staff, including patronizing language, shouting, and gawking at customers in need.
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