Business Details
Luxury Hotel in the Heart of London
Established as part of the Red Carnation Hotel Collection, The Rubens at the Palace combines historic royal heritage with modern luxury. Our leadership team, including Managing Director Malcolm Hendry and General Manager Vince Castronovo, ensures a legacy of exceptional service rooted in over two decades of expertise. Nestled opposite Buckingham Palace's Royal Mews, we offer 161 individually designed rooms, award-winning dining, and bespoke events, reflecting our commitment to sustainability and innovation.Recognised with a Forbes Five-Star rating, our hotel blends regal tradition with contemporary elegance, providing guests with immersive experiences from Chef Ben's Beef Wellington to curated tours of London's royal landmarks. Our dedication to eradicating single-use plastics and maintaining London's largest living wall underscores our environmental stewardship.
Services
Rooms
Suites
Private Events
Afternoon Tea
Dining
Wellness
Gift Vouchers
Sustainability
Location
Transport
Highlights and features
- We offer Forbes Five-Star service in a historic royal setting.
- Our rooms overlook Buckingham Palace's Royal Mews.
- We provide bespoke dining experiences like Chef Ben's Beef Wellington.
- We maintain London's largest living wall for sustainability.
- We have exclusive access to Aire Ancient Baths' relaxation treatments.
Associations and certifications
- Forbes Five-Star
What people say
Breathtaking views
Impeccable staff
Historic charm
Sustainable practices
Award-winning cuisine
Services
Rooms
Our 161 individually designed rooms and suites feature regal decor with fabric-covered walls, velvet tapestries, and Murano chandeliers. Each room overlooks Buckingham Palace's Royal Mews, combining historic charm with modern comforts like complimentary yoga mats and fitness videos. Guests enjoy the unique blend of traditional British hospitality with contemporary luxury.
Afternoon Tea
Served in The Palace Lounge, our classic afternoon tea includes exquisite teas, delectable pastries, and champagne on select dates. The experience offers panoramic views of the Royal Mews, with vegan and traditional options available. This quintessentially British tradition is enhanced by liveried staff and elegant surroundings.
Private Events
We host intimate gatherings and grand celebrations in our elegantly appointed venues. Our dedicated events team ensures meticulous attention to detail, from royal-themed weddings to corporate functions. Services include customised menus, floral arrangements, and partnerships with local suppliers for seamless execution.
Wellness
Our wellness offerings include in-room spa treatments through London Serenity and complimentary yoga mats. Guests access Aire Ancient Baths' relaxation experiences with exclusive benefits. Sustainability features like the 10,000-plant living wall and rooftop beehives enhance the wellness environment, promoting eco-conscious rejuvenation.
Dining
From The English Grill's refined British cuisine to The Curry Room's exotic dishes, our dining venues cater to diverse palates. The New York Bar offers premium cocktails, while the Leopard Room provides intimate fine dining. Seasonal menus feature locally sourced ingredients, including rooftop-grown honey.
People
Malcolm Hendry
Managing Director
Leading The Rubens at the Palace since 2023, Malcolm Hendry brings over two decades of hospitality expertise. He has driven sustainability initiatives and maintained the hotel's Forbes Five-Star status while preserving its royal heritage.
Vince Castronovo
General Manager
Vince Castronovo oversees daily operations with a focus on exceptional guest service. His leadership ensures the hotel's blend of traditional charm and modern luxury, maintaining its position as a top London destination since joining in 2004.
Questions
What is The Rubens at the Palace's history?
The hotel occupies land once part of Buckingham Palace's grounds, with buildings dating back to the 1700s. Red Carnation Hotels acquired it in 1997.
What dining options are available?
We offer The English Grill, The Curry Room, The Leopard Room, The Palace Lounge, and The New York Bar, serving British cuisine and international dishes.
How close is the hotel to Buckingham Palace?
We are directly opposite the Royal Mews, a 6-minute walk to Buckingham Palace, and a 1-minute walk to The Queen's Gallery.
What sustainability initiatives do you have?
We maintain London's largest living wall, rooftop beehives, and have reduced food waste by 50% through Winnow partnerships while eliminating single-use plastics.
Are there special packages available?
We offer festive afternoon teas, seasonal dining experiences, and exclusive packages with Aire Ancient Baths, including champagne and truffle tasting options.
What amenities are available for families?
We provide children's pastry classes, milkshake masterclasses, and family-friendly menus across our dining venues to accommodate guests of all ages.
