At Pevex Stoves, we take pride in being an established distributor based in Ipswich, Suffolk, supplying a range of wood and multi-fuel stoves, as well as the Firez Electric Fire range, to a network of authorised retail stockists across the UK, Ireland, Scotland, and Wales. With over a decade of experience in the industry, we have built a reputation for ourselves as one of the leading innovators in the design and manufacture of woodburning and solid smokeless fuel stoves in the UK.
Our product portfolio includes stoves made by Heta from Denmark, Keddy from Sweden, UK-made Serenity models, our renowned Pevex Stoves range, and our latest addition, the Deben Stove collection. Our stoves are not only aesthetically pleasing but also efficient heating appliances that can meet the environmental requirements of today and tomorrow. Many of our Pevex Multi-fuel Stoves are approved for use in smoke control areas throughout the UK, and the vast majority already meet the 2022 regulations for Ecodesign.
We also offer a wonderful range of garden heating appliances to bring warmth and enjoyment to your outside garden areas. With the growing popularity of outdoor living, our garden heating products offer a great choice to enhance the alfresco way of life that we all crave and enjoy. Choose between our Heta Tipi's available in three heights, the Heta pellet Quad for long burning times and stunning flames, or our brand new UK designed and built 3 or 4-sided glass window stoves available in two heights.
Our latest addition to the garden heating range is the UK designed and built garden stove collection made from robust Corten steel. These stoves are designed to form a natural waterproof patina over their surface over time. Available in two heights of 700mm or 900mm and either as a 3 or 4-sided glass window model, these stoves are built with a large fire chamber, a built-in air wash over each window, and warmth is generated efficiently.
At Pevex Stoves, we are committed to providing high-quality products and excellent customer service. We believe that every customer should be treated with respect and honesty, and we strive to exceed their expectations in every aspect of our business. We continuously invest in research and development to ensure that our products are at the forefront of the industry, and we work closely with our suppliers and partners to ensure the highest level of quality and efficiency.
If you are interested in becoming a retail stockist or if you have any questions about our products, please do not hesitate to contact us. We are here to assist and look forward to hearing from you.
Customer Reviews Summary for Pevex Stoves
General Feedback
The reviews provided show a mix of customer satisfaction and dissatisfaction with Pevex Stoves. The overall experience of customers seems to be quite varied, with some customers experiencing excellent service and product quality, while others have had negative experiences with customer service and product reliability.
Positive Feedback
A number of customers have reported positive experiences with Pevex Stoves. For example, Gregory Ratcliffe rated the service as 5 stars, stating that the company was extremely helpful. Similarly, Ty Kidd and Gary Gilders both gave 5-star ratings, praising the staff, management, and the quality of the products. They mentioned the helpfulness of the staff, the range of products, and their overall satisfaction with the service.
Negative Feedback
On the other hand, there were some negative reviews. Shells L. rated the service as 1 star, stating that the customer service was terrible and that the company failed to deliver on their promises. Martin Pocklington also gave a 1-star rating, expressing dissatisfaction with the product quality and the customer service. He warned potential buyers to beware of Pevex Stoves due to his poor experience.
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