Creating Inspired Spaces in the UK
Welcome to the Happy Palace Chinese Restaurant and Takeaway website. We want to help you get a better idea of what we do both in our restaurant and our takeaway service. We have put together both our takeaway and restaurant menu online for you to view and help you make those decision on what to have even easier.
Our Restaurant
My name is Neal and with my fantastic team and family we run the restaurant and takeaway service here at the Happy Palace. We love to cater for people within our 60 seater restaurant and have a large selection of dishes within our restaurant menu for you to try. We understand that eating out is about two things: the quality of food as well as the customer service you receive, and we obtain to achieve both of these to the highest level. We can cater for many types of events including birthdays, anniversaries, Christmas parties and even weddings. To see how we can help your special event, just give us a call on (01379) 641888 and we will do our best to look after you. To book a table at our restaurant, call (01379) 641888 and we will be happy to accommodate you.
Our Takeaway Service
We pride ourselves on providing great Chinese takeaway service within Diss and the surrounding villages. We have a great selection of dishes for you to try when ordering your takeaway with us. We can also help cater for a larger party that you're holding at home. Take a look at our takeaway menu and call to order on (01379) 641888.
Happy Palace in the Community
Living and running a business, we love to be part of the community in Diss. We have many lovely customers that visit us to order their takeaways and eat in our restaurant, and we feel Diss has a great community. Last year, we took part in the popular Diss Carnival, bringing a slice of Chinese culture to the town. The event was a brilliant day, and we had so much fun. We're looking forward to taking part in more events within the town.
Summary of Reviews for Chinese Restaurant
General Feedback
The restaurant has received a mixed bag of reviews, with some customers praising the quality of the food and service, while others have expressed disappointment and frustration with their experience.
Positive Feedback
Many customers have highlighted the excellent customer service, quick delivery times, and generous portions. The staff, particularly the owner, have been praised for their friendly and attentive service. The food has been described as delicious, fresh, and of high quality, with several dishes receiving specific praise, such as the Crispy Chilli Beef and the Salt and Pepper Chips.
Negative Feedback
However, some customers have had a less than satisfactory experience. There have been complaints about incorrect orders, cold and inedible food, and poor customer service. A few customers have expressed frustration with the restaurant's management and have stated that they will no longer be using the establishment.
Dietary Requirements
The restaurant has been commended for its gluten-free and vegetarian options, catering to customers with dietary restrictions.
Overall
The restaurant has a predominantly positive reputation, with many customers appreciating the excellent service and high-quality food. However, there are a few areas for improvement, particularly in terms of order accuracy and food quality consistency.
Be the first to review Happy Palace.
Write a Review
