Simple, Affordable, Secure, Speed! Reliable Support
At Sparta Telecom, we are committed to providing high-quality, affordable, and reliable telecom services to both residential and commercial customers across the UK. Since our inception in 2011, we have rapidly expanded our services to become one of the leading internet broadband providers in the country. Our main office is located in Luton, Bedfordshire, and we take pride in our strong reputation for delivering exceptional customer support and cost-effective internet packages.
Our Services
We offer a wide range of services designed to meet the specific needs of our customers. Our product portfolio includes Fibre Broadband, VoIP Phone Systems, Bundle Deals, SIM Only Deals, and Mobile Phones. Our state-of-the-art digital voice technology combines the features of traditional phones with the flexibility of the cloud, providing our customers with a reliable and secure communication solution. Moreover, our high-speed business fibre services are designed to improve company performance and reduce telecom expenses.
What Sets Us Apart
What sets us apart from the crowd is our dedication to transparency, fairness, and customer satisfaction. We believe in providing our customers with a fair deal that reduces their telecom expenses, without charging them the CPI index that pushes up bills every year. This allows our customers to enjoy instant savings and a hassle-free experience. Our commitment to simplicity, speed, reliability, security, and affordability has earned us a reputation as a trusted and reliable telecom service provider in the UK.
Our Vision and Mission
Our vision is to forecast our customers' future needs, industry demands, and expectations as a forward-thinking technology industry. We aim to provide a wide range of products and services in the telecom industry in the UK, catering to both corporate and residential clients. Our mission is to be the most affordable internet service provider in the UK, without compromising on quality and customer satisfaction. We are committed to providing the best service at an affordable price, ensuring that high prices of internet do not affect businesses or their owners.
Get in Touch
If you have any questions or need more information about our services, please do not hesitate to contact us. Our dedicated customer support team is always available to assist you.
Mixed Reviews
The reviews for Sparta Telecom are quite mixed. On one hand, some customers have had excellent experiences with the company's service and support. Positive testimonials highlight efficient and friendly service, rapid resolution of issues, and fast and reliable internet speeds. Aaron, Richard, and other customer service advisors have received praise for their professionalism and helpfulness.
On the other hand, some customers have had extremely negative experiences. Critics have reported poor service, delayed resolutions to issues, and even complete lack of service. Some have experienced difficulties with fault diagnosis and repair, leading to frustration and disappointment.
Faulty Diagnosis and Repair
Several reviewers have complained about the company's tendency to blame customers for faults rather than taking responsibility for resolving the issue. This has resulted in additional costs for call-out fees, which have only added to the frustration.
Customer Service
While some reviewers have praised the company's customer service, others have reported negative experiences. Some have been kept waiting for extended periods with no resolution to their issues, while others have received poor or unhelpful service from customer service advisors.
Technical Issues
There have been issues reported with the company's routers and internet speeds, with some reviewers noting significant improvements after switching to new equipment. However, others have struggled with slow or unreliable internet speeds, which has affected their ability to work and communicate effectively.
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