Expert Property Management, Personalized Service
At Express Property Services, we are a family-run business that has been specializing in the professional letting and management of residential properties in West London since 1988. We take pride in delivering a first-class property management service, focusing on quality properties to rent in Chiswick and West London. Our dedicated team, led by Mark Francis, the director and founder, is committed to providing a top-quality, personalized service that sets us apart from the rest.
Our Mission
Our mission is to provide a premium property management service that exceeds the expectations of our landlords and tenants. We achieve this by taking a personalized approach, carefully selecting a limited number of properties to manage, and providing absolute attention to detail. Our expertise in lettings law and our commitment to staying up-to-date with the ever-changing rules and legislation in the sector ensure that our clients receive the best possible service.
Our Services
We offer a comprehensive range of services designed to meet the unique needs of our landlords and tenants. Our services include property marketing, tenant screening, rent collection, property maintenance, and accounting. We also provide expert advice on property investment, letting, and management. Our extensive network of industry suppliers, including maintenance contractors, insurance providers, photographers, inventory clerks, legal advisers, and others, enables us to provide a seamless service that ensures our clients' properties are well-maintained and profitable.
What Our Clients Say
Don't just take our word for it! Our clients rave about our professional, courteous, and reliable service. Here's what some of them have to say:
"Express Property Services organized everything that we needed to rent out our UK property whilst we were abroad for a two-year assignment. They helped us to prepare the property, get all of the necessary safety certificates, find the right insurance, deal with the HMRC paperwork, and found us excellent tenants. A really effective, professional, and courteous service." - Mr. Paul Beard, Chiswick
"We have been renting through Mark and Express Property Services for 12 years and their level of professionalism is second to none. Honest, conscientious, reliable, and knowledgeable of every area of property or maintenance which has ever arisen. It is no surprise to see other clients with even longer tenancies saying the same good things." - Keith Voles, Hounslow
"I have used Express Property Services for nearly 10 years to rent out my house after having to move away with my work. From day one, Mark Francis has been outstanding in all aspects of the process of managing my property. His understanding of the market along with his professional, courteous, and friendly manner makes it a pleasure to do business with him. I highly recommend his services." - Roy Glover, Bournemouth
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Overall Experience
The reviewers have expressed their satisfaction with the services provided by Express Property Services. They have praised the company's professionalism, efficiency, and dedication to their clients.
Key Strengths
- Professionalism: The reviewers have highlighted Mark's professionalism, honesty, and helpfulness in dealing with their rental properties.
- Communication: The communication with Mark and his team has been described as smooth, punctual, and clear, keeping tenants informed about property maintenance and emergency procedures.
- Responsiveness: Mark has been praised for his prompt response to any issues that arise, sending contractors to resolve problems quickly and efficiently.
- Attention to Detail: Reviewers have appreciated Mark's attention to detail, providing guides, documents, and answers to their queries, making the rental process seamless.
Accolades
Express Property Services has been described as the best rental experience by some reviewers, with Mark being considered one of the most professional agents/managers in the industry.
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