Securing Your Peace of Mind, One Lock at a Time
At Richard Miles Jewellers, we take pride in being a family-run, established high street business since 1952. Our store in Chingford offers a wide range of new and pre-owned jewellery, watches, and giftware at competitive prices compared to high street chain jewellers. We strive to provide exceptional customer service, ensuring that every visit to our store is a memorable one.
Our Services
Our comprehensive jewellery and repair service is designed to cater to all your jewellery needs. Our team of skilled craftsmen can repair, restore, and remodel your treasured pieces, ensuring that they are returned to their former glory. We also offer a valuation service for insurance purposes, as well as a bespoke design service, where our expert designers will work with you to create a unique piece tailored to your specifications.
Our Expertise
With over 60 years of experience, our team has developed a deep understanding of the jewellery industry. We are passionate about sourcing high-quality products, including new and pre-owned jewellery, watches, and giftware. Our extensive range includes diamond rings, premium 18ct gold range, diamond pendants, BOSS designer jewellery, wedding rings, diamond engagement rings, gold earrings, gold chains, gold bangles, and bracelets.
Our Commitment
At Richard Miles Jewellers, we are committed to providing exceptional customer service, ensuring that every customer leaves our store feeling valued and satisfied. We believe in building long-term relationships with our customers, and our experienced team is always happy to offer expert advice and guidance to help you make an informed decision.
Excellent Customer Service
The majority of reviewers praised the exceptional customer service they received from the jeweller. They highlighted the importance of customer care, stating that it is evident in the way they were treated. The staff members were described as knowledgeable, friendly, and helpful, making customers feel valued and pleased with their experience.
Quality of Products and Services
Reviewers were highly satisfied with the quality of products and services offered by the jeweller. They appreciated the diverse selection of jewellery and the expert advice provided by the staff. The jeweller's ability to source and purchase items was also commended.
Positive Experiences
Many reviewers shared their positive experiences with the jeweller, including purchasing engagement rings, having jewellery cleaned and repaired, and buying second-hand items. They expressed their gratitude for the excellent service and recommended the jeweller to others.
One Negative Review
However, one reviewer had a negative experience, feeling that the jeweller's initial offer for their 18-carat gold jewellery was too low. They declined the offer and later received higher quotes from other jewellers.

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