Your Partner in Transportation - For a Business That Lasts
Hammond Group is a reputable Suffolk-based car dealership that has been serving the local community and beyond for many years. Our business is built on the strong foundations of trust, excellent customer service, and a deep understanding of the automotive industry. At Hammond Group, we are proud to offer a wide range of services, including new and used vehicle sales, aftersales care, business leasing, and more.
New and Used Vehicle Sales
At Hammond Group, we offer a diverse selection of new and used vehicles from various manufacturers, such as Ford, Nissan, Isuzu, Iveco, MG, and Select Approved. Our new vehicle range includes the latest hybrid and electric models, ensuring that we cater to the ever-growing demand for eco-friendly transport solutions. When it comes to used vehicles, we have an extensive inventory of quality pre-owned cars, vans, and commercial vehicles, all of which undergo rigorous inspections and testing before being offered for sale.
Aftersales Care
We believe that the customer journey doesn't end once the vehicle is purchased, which is why we pride ourselves on our comprehensive aftersales care. Our team of experienced technicians and advisors are on hand to provide servicing, MOTs, repairs, and parts replacement, ensuring that your vehicle remains in top condition for years to come. We use only genuine manufacturer parts and adhere to the highest standards of workmanship, giving you peace of mind and maintaining your vehicle's warranty.
Business Leasing
Hammond Group recognises the importance of affordable and flexible transport solutions for businesses of all sizes. As such, we provide a range of tailored business leasing options, enabling companies to acquire the vehicles they need without the constraints of outright purchase. Our business leasing packages include comprehensive servicing and maintenance plans, ensuring that your fleet remains operational and cost-effective.
Meet the Team
Our dedicated team of professionals is the driving force behind Hammond Group's success. With a wealth of experience and knowledge in the automotive industry, our staff are committed to delivering outstanding customer service and ensuring that your experience with us is positive and hassle-free. From sales representatives and technicians to advisors and support staff, our team is always on hand to help and guide you through every step of your journey with us.
Our Dealerships
Hammond Group operates several dealerships across Suffolk and beyond, each of which offers a unique and personalised experience for our customers. Our dealerships are equipped with state-of-the-art facilities and showrooms, displaying our extensive range of vehicles and providing a comfortable and welcoming environment for our visitors. Our locations include Bury St Edmunds, Diss, and Ipswich, ensuring that we are easily accessible for customers throughout the region.
Customer Service
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The staff at Hammonds are consistently described as friendly, helpful, and polite. They have been praised for their ability to make customers feel valued and for providing excellent service. The company's commitment to customer service is evident in their provision of disabled parking, computer tablets for entertainment, and their offer of refreshments.
Product Quality
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Customers have expressed satisfaction with the quality of the vehicles they have purchased from Hammonds, including the presentation of the cars and the features explained by the staff. The company's focus on ensuring that customers are well-informed about their purchases is evident in the positive feedback provided.
After-Sales Service
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The after-sales service at Hammonds has been consistently praised by customers, with staff members going above and beyond to ensure that customers are satisfied with their purchases. The company's commitment to providing top-quality service is reflected in the positive feedback regarding their mechanics and technical advisors.
Price and Value
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While Hammonds may not be the cheapest option, customers have expressed satisfaction with the value they receive for their money. The company's focus on providing high-quality products and services has resulted in customers feeling that they have received a good deal.
Overall Experience
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The overall experience at Hammonds has been overwhelmingly positive, with customers praising the staff, product quality, after-sales service, and value for money. The company's commitment to customer satisfaction is evident in the positive feedback provided by customers.
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