Your trusted partner for all your car needs
Nestled in the heart of Loddon, Browne & Sons has been a trusted name in vehicle sales, servicing, and repairs for over 70 years. As a family-run business, we take pride in providing outstanding customer service, meticulous workmanship, and a diverse range of vehicles to suit every need.
Our Expertise
Our team of highly skilled technicians are experts in all aspects of vehicle maintenance and repair. We are equipped to handle everything from routine servicing and MOT preparation to complex engine diagnostics and repairs. We also offer a wide range of additional services, including:
- Car Sales: We have a diverse selection of cars to choose from, with options to suit various budgets.
- Cambelts & Timing Chains: Regular belt changes are crucial for ensuring engine health.
- Air Conditioning: We can diagnose and repair all air conditioning systems.
- Battery Services: From routine checks to replacements, we handle all your battery needs.
- Braking Systems: Ensure your safety with thorough brake inspections and repairs.
- MOT Preparation: We will ensure your vehicle passes its MOT test with flying colours.
Our Values
At Browne & Sons, we stand by the following values:
- Customer Focus: We are committed to providing outstanding customer service and building lasting relationships with our clients.
- Quality Workmanship: Our technicians use only the highest quality parts and follow industry best practices.
- Transparency: We believe in open communication and providing clear information about your vehicle's needs.
- Value: We offer competitive prices and transparent billing.
A Rich History
With decades of experience under our belts, we have built a reputation for trust and reliability in the local community. We take pride in our heritage and are dedicated to continuing to provide exceptional service for many years to come.
Get in Touch Today
To learn more about our services or to book your vehicle in for a repair or service, please contact us directly. We look forward to assisting you and becoming your trusted partner in vehicle care.
Excellent Customer Service and Repairs
The reviews for Browne and Sons garage are overwhelmingly positive, with most customers praising the friendly and knowledgeable team, particularly Jon. Many customers have left 5-star reviews, citing excellent service, reasonable prices, and high-quality work. The team is described as "incredibly knowledgeable, " "patient, " and "transparent" in their dealings with customers.
Personalized and Reliable Service
Several customers have expressed their appreciation for the personalized service they received at Browne and Sons. The team is described as always being "happy to resolve issues and questions amicably, " and customers feel confident in leaving their vehicles in their care. The staff are also praised for their honesty and reliability, with one customer stating that they would not hesitate to recommend the garage.
Accommodating and Flexible
Browne and Sons is commended for its ability to accommodate customers' needs, including flexible appointment times and same-day services. The team is willing to go the extra mile to help customers, as seen in one review where they inflated a flat tire for a customer.
Minor Issue with Customer Service
However, one customer, Ben Sharp, had a negative experience with the garage, citing poor customer service and incompetence. The reviewer was booked in for a service but was not seen until several hours later, and the team was described as rude and unprofessional.
Other Businesses and Testimonials
The garage has also received praise from other businesses, including a chauffeur company that uses their services regularly. The owner of the chauffeur company, Ella Slater, praises the garage for its excellent service and ability to fit them in at short notice.
