Building Trust, One Roof at a Time
A Trusted Partner in Healthcare
Sutton Pharmacy stands as a familiar and trusted healthcare partner in the heart of Sutton in Craven. For over a decade, we have proudly served the local community, prioritizing patient care, accessibility, and affordability.
Our Commitment to Excellence
Our team of experienced pharmacists and supportive staff prioritize efficient dispensing in a safe and regulated environment. We actively listen to your needs and are dedicated to delivering personalized solutions that align with your healthcare goals. Always accessible without appointment, our pharmacists are available for personalized advice on prescription medications and over-the-counter remedies.
Tailored Services for Your Needs
We offer a comprehensive range of services designed to simplify your healthcare journey:
**Your Medication Management
- Repeat Prescription Service: Get your repeat medications effortlessly ordered and delivered straight to your doorstep.
- Free Medical Checks: Maintain optimal medication effectiveness with personalized checks tailored to your needs.
- Medication Advisory: Receive valuable guidance on the safe and effective use of your medications.
**Supporting Your Wellness
- Quit Smoking Support: Finding the right resources to overcome nicotine dependence.
- Weight Management Guidance: Get practical tips and support to maintain a healthy weight.
- Dosette Boxes: Maximize medication adherence with customized weekly dispensers.
- Travel Advice: Receive reliable travel information and essential health precautions for your journeys.
More Than Just Prescriptions
At Sutton Pharmacy, we offer a diverse selection of products and services to cater to your health and wellbeing:
- Competitive prescription prices
- 100's of quality shop goods
- Professional photo developing services
- Free delivery of prescriptions across the Keighley area
Join us in taking charge of your healthcare and achieving wellness!
Customer Service
The customer service at Sutton Pharmacy has received a mixed response from the customers. Some have reported excellent service, with staff being knowledgeable and helpful. One customer mentioned a staff member named Ash, who was very informative and friendly. Another customer appreciated the effort the staff put into finding a specific prescribed eye drop. Some customers also appreciated the quick delivery of their medication, with one customer receiving their prescription in just two days during the COVID-19 pandemic.
However, not all customers have had a positive experience. One customer had difficulty getting through to the pharmacy on the phone, which caused them inconvenience due to mobility issues. Another customer reported being discriminated against and suggested that the pharmacy should not be allowed within the NHS.
Overall Experience
Despite the mixed feedback, the overall experience at Sutton Pharmacy seems to lean more towards the positive side. Many customers have expressed their satisfaction with the service, staff, and quick delivery. However, there are a few areas that could be improved, such as better phone accessibility for customers with mobility issues and addressing the discrimination reported by one customer.
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