Business Details
45 Years
experience
Emergency
services
Trusted IT Solutions for Emergency Services & Housing Sectors
Established in 1981, MIS Computer Services has dedicated itself to addressing management information needs across critical sectors. Our expertise in computer-aided dispatch (CAD) systems has positioned us as the leading supplier to UK and Irish ambulance services, a role we maintain through continuous innovation. With purpose-built facilities in Northwich, Cheshire, we combine technical excellence with a commitment to customer service, supported by ISO 9001 and ISO 27001 accreditations. Our team's 80 years of combined frontline ambulance experience ensures solutions that meet operational realities. We reinvest significantly in research and development to maintain technological leadership while preserving the close customer relationships that define our approach.This balance of innovation and personal service extends to housing associations, local government, and emergency services sectors. Our flexible methodology ensures compatibility and scalability, enabling organisations to evolve their IT infrastructure strategically. As parent company to the MIS Group, we maintain oversight of specialised divisions including Incline-IT and MIS Emergency Systems. This structure allows sector-specific focus while retaining the benefits of shared expertise and resources. Our environmental commitment through ISO 14001 accreditation demonstrates responsibility beyond technical excellence.
Services
CAD systems
Cloud infrastructure
Software development
IT consultancy
Emergency response systems
Details
- Year established: 1981
Highlights and features
- 40+ years' experience in Ambulance CAD systems implementation
- Triple ISO accreditation for quality and information security
- In-house team includes former ambulance personnel with 80 years' operational experience
- Custom-built facilities supporting dedicated R&D investment
- Proven track record with four national CAD implementations
Associations and certifications
- ISO 9001
- ISO 14001
- ISO 27001
Services
CAD systems
Computer-aided dispatch solutions for emergency services, featuring integrated 999, 111 and patient transport management. Our systems combine 40 years' operational experience with continuous innovation to meet evolving response requirements. Designed for scalability from local trusts to national implementations.
Cloud infrastructure
Secure cloud services for housing associations and public sector organisations, delivered through AWS partnership. Our Incline-IT division provides resilient, scalable infrastructure with 24/7 support and regular security updates to protect critical data.
Software development
Tailored software solutions addressing specific sector needs, particularly in emergency response and housing management. Our development process incorporates ISO standards and user feedback to ensure practical, future-proof implementations that adapt to changing requirements.
IT consultancy
Expert guidance on system integration, infrastructure upgrades and digital transformation strategies. Our consultants combine technical knowledge with sector-specific experience to deliver solutions that enhance operational efficiency while maintaining compatibility with existing systems.
Emergency response systems
Specialist IT infrastructure for emergency services, featuring real-time data management and fail-safe protocols. Our solutions incorporate lessons from 80 years' frontline experience to ensure reliability under pressure and seamless integration across response networks.
Questions
What sectors does MIS Computer Services specialise in?
We focus on emergency services (particularly ambulance CAD systems), housing associations, local government, and public sector organisations.
What accreditations does MIS hold?
We maintain ISO 9001 (quality management), ISO 27001 (information security), and ISO 14001 (environmental management) accreditations.
What makes MIS different from other IT providers?
Our unique combination of technical expertise and operational experience, including 80 years' frontline ambulance service knowledge within our team.
Do you offer cloud-based solutions?
Yes, through our Incline-IT division we provide cloud infrastructure and managed services tailored to housing and emergency sectors.
Can you handle national-scale implementations?
We have successfully delivered four national CAD systems across the UK and Ireland, demonstrating our capability for large-scale projects.
Where are your headquarters located?
Our custom-built facilities are based in Northwich, Cheshire at Gadbrook Business Centre, with nationwide service coverage.
