A Family-Run Electrical Business Serving the South West for over 40 Years
Established in 1979 by Steve Dark, S. J. Dark Ltd. has established itself as a trusted name in electrical services throughout the South West of England. We pride ourselves on providing expert workmanship, integrity, and exceptional customer service to both domestic and commercial clients.
Expertise Across All Electrical Needs
Our team of qualified and experienced electricians is skilled in all aspects of electrical work, including:
- Domestic Electrical Services: From fault repairs and lighting installations to complete rewires and consumer unit upgrades, we handle all domestic electrical needs.
- Commercial Electrical Services: We provide comprehensive solutions for businesses, covering everything from lighting and power installations to comprehensive electrical inspections and safety testing.
- Fire Alarm & Security Systems: We specialize in the installation, maintenance, and repair of fire alarms, emergency lighting, door entry systems, nurse call systems, and more.
Delivering Quality and Value
At S. J. Dark Ltd., we believe in providing exceptional value to our clients.
- Free written estimates: We provide clear and concise estimates before any work begins.
- Free design service: Our team can offer tailored design solutions to meet your specific needs.
- Competitive pricing: We offer competitive rates for all our services.
- Nationwide service: We are committed to serving clients throughout the South West.
Commitment to Excellence and Customer Satisfaction
Our unwavering commitment to quality and customer satisfaction is reflected in:
- Our fully qualified and experienced electricians.
- Our adherence to the highest industry standards.
- Our responsive and reliable customer service.
Our Mission
Our mission is to become the most recognized and respected electrical contractors and Fire Alarm Specialists in the South West of England by:
- Delivering exceptional customer service.
- Providing high-quality workmanship.
- Maintaining the highest industry standards.
- Investing in the training and development of our people.
Communication Breakdown
A disappointing experience with a local business left Olga Maguire feeling frustrated and dissatisfied. Despite requesting a quote, they failed to provide one in a timely manner, requiring her to repeatedly contact them to resolve the issue. When the workmen arrived, they were not properly briefed on the job, and ultimately, they were unable to complete the task due to misunderstandings.
Poor Business Etiquette
The poor communication extended to Olga's attempts to rectify the situation. She reached out to the business to address her concerns before posting a negative review, but her efforts were met with lack of accommodation. This lack of interest in resolving the issue led Olga to express her disappointment with the business's etiquette.
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