At ESP Powdercoating, we pride ourselves on providing a professional and high-quality service to our customers. Our company was established in November 2012, acquiring a going concern that had been established in 2002. We are an established powder coating applicator serving a wide variety of industries, including automotive, architectural, building products, road, rail, retail, leisure, and office products.
Our Philosophy
Our underlying philosophy is centered around providing a high-quality, highly competitive service to our customers, while ensuring long-term job security for our highly loyal workforce. We strive to establish long-term relationships with our customers and suppliers, built on trust, professionalism, and a commitment to excellence.
About Our Facilities
Our 5000m facility is located on the Hastingwood Industrial Estate, just a stone's throw away from the A406 North Circular Road in Edmonton, London. Our large plant has a capacity of 6m in length, allowing us to process both high and low volume work efficiently. We have a dedicated team of experts who are dedicated to ensuring that every product is coated to the highest standards, with a focus on quality, timeliness, and cost-effectiveness.
Our Expertise
We specialize in large, heavy construction materials and balconies, and have developed a reputation for providing exceptional services in these areas. We offer a range of services, including sandblasting, etch prime, and mordant wash, to ensure that our powdercoating is of the highest quality. We are proud to have a 90% powder coating business and 10% sandblasting business, with a track record of delivering excellent results and exceeding customer expectations.
Facts and Figures
- Established in November 2012
- 90% powder coating and 10% sandblasting business
- 5000m facility
- 1 powder coating plant with a capacity of 6m in length
- 1 sandblasting container
- Extremely efficient turnaround times
- Flexible shift working patterns
- Long-standing strategic partnerships with many customers
Why Choose Us
At ESP Powdercoating, we pride ourselves on our commitment to quality, flexibility, and professionalism. We understand the importance of delivering high-quality products on time and within budget, and we strive to meet the unique needs of each of our customers. Whether you're in the automotive, architectural, or construction industry, we have the expertise and facilities to meet your powder coating needs.
Customer Experience
The reviews highlight a mixed bag of customer experiences with ESP. On the positive side, some customers have praised the company for their helpful and friendly service, with staff going above and beyond to ensure customer satisfaction.
Pricing and Quality
Issues with pricing and quality have been raised by some customers. There have been complaints about the company not sticking to quotes, missing deadlines, and providing subpar quality work. In one instance, a customer reported that their gate was heavily rusted just a year after painting, which the owner reportedly dismissed.
Communication
Communication appears to be a major issue with ESP. Several customers have reported being shouted at, berated, or hung up on when trying to raise concerns or issues with their orders. In contrast, some customers have praised the company's clear communication and helpfulness.
Recommendations
Some customers have warned others against using ESP's services due to their negative experiences. However, others have highly recommended the company, praising their professionalism, quality of work, and customer service.
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