Business Details
50+ Years
experience
Luxury Jewellery & Watch Repairs in Hitchin
Established in 1967, Glenray Jewellers has evolved from a watchmaking business into a trusted family-run jeweller serving Hitchin and surrounding areas. Our expertise spans luxury jewellery, bespoke designs, and comprehensive repair services, underpinned by over five decades of experience. We pride ourselves on maintaining exceptional customer service standards, combining traditional craftsmanship with modern innovation.Our team includes certified professionals like Jason Cohen, a qualified valuer accredited by the National Association of Jewellers Institute of Registered Valuers. Whether purchasing engagement rings, commissioning bespoke pieces, or requiring watch repairs, our commitment to quality and transparency ensures a seamless experience across our physical store and online platform.
Services
Jewellery Repairs
Watch Repairs
Valuations
Bespoke Designs
Ear Piercing
Details
- Year established: 1967
Highlights and features
- We have over 50 years of experience in jewellery and watchmaking craftsmanship.
- Our team includes certified valuers accredited by industry-recognised institutions.
- We offer both in-store and online services with consistent high standards.
- Our family-run business prioritises personalised customer care and transparency.
- We provide comprehensive repair services for jewellery and timepieces.
Associations and certifications
- National Association of Jewellers Institute of Registered Valuers
Services
Jewellery Repairs
Our expert technicians provide precise jewellery repairs including ring resizing, chain restoration, and vintage piece refurbishment. We use advanced techniques to ensure durability while preserving original craftsmanship. Customers receive clear cost estimates before work commences.
Watch Repairs
We repair all watch makes, offering battery replacements, water resistance testing up to 100 metres, and comprehensive servicing. Each repair includes steam cleaning and a 6-month guarantee on water resistance performance.
Valuations
Certified valuer Jason Cohen provides official assessments for insurance, probate, and sales. Our reports meet industry standards and include detailed documentation of gemstone quality and metal purity.
Bespoke Designs
Create unique pieces tailored to individual preferences using our design consultation service. We guide clients through material selection and craftsmanship processes to produce one-of-a-kind jewellery items.
Ear Piercing
Professional ear piercing using sterile equipment and hypoallergenic starter jewellery. Our staff provides aftercare guidance to ensure safe healing and infection prevention.
People
Jason Cohen
Director
Third-generation jeweller and director with FGA MIRV IRV98920 accreditation. Specialises in valuations and digital transformation of the family business since 1995.
Questions
Do you offer jewellery repair services?
Yes, we provide comprehensive repairs including resizing, chain restoration, and vintage piece refurbishment with clear cost estimates.
Can you value jewellery for insurance purposes?
Our certified valuer offers official assessments for insurance, probate, and sales with detailed documentation of quality and purity.
Do you repair watches?
We repair all watch makes, offering battery replacements, water resistance testing, and servicing with a 6-month guarantee.
Is your Hitchin store accessible?
Our shop at 7a Market Place Churchyard offers easy access with parking available nearby in Hitchin town centre.
