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NuStaff, a renowned recruitment agency, has been serving the communities of South Wales and South West for over three decades. Established in 1993 by our late Managing Director John Scriven, NuStaff was built on the ethos of providing exceptional service and the highest standard of recruitment solutions to our clients and candidates. Today, we continue to uphold John's values and vision, which has allowed us to expand from a small office in Chepstow Town to three branches with a team of ten dedicated professionals.
Our present and future are rooted in the long-term, valued relationships we have built with our clients and candidates. We take pride in our reputation for trust, transparency, and quality, which has seen us retain clients for over 25 years. Our team of experienced specialists caters to various industries, including Administration, Aerospace, Automotive, Warehouse, Engineering, Manufacturing, and Executive recruitment, ensuring that we can meet the unique needs of each client and candidate.
What Makes NuStaff Stand Out
*Local Offices and Personalised Service*
With offices in Chepstow, Cardiff, and Cwmbran, NuStaff is deeply committed to providing a quality range of flexible solutions tailored to the recruitment and development needs of our clients and candidates across South Wales and England. Our group mission, which emphasises teamwork, openness, support, and trust, drives us to resource and develop our candidates to deliver a positive impact for our clients, exceeding typical industry standards.
*Expertise and Commitment*
Our success relies on our team's expertise and commitment to going the extra mile. From establishing job and person specifications to thorough candidate vetting and interviewing, we ensure that we offer people who are right for the job - each time, every time. The NuStaff team brings together a wealth of personal experience covering various fields, such as engineering, finance, management, customer service, sales, and marketing. We are dedicated to helping you or your organisation achieve its goals.
Our Group Mission
At NuStaff, we are passionate about making a difference every day. This difference can be seen in the operational cost savings we deliver for our multinational clients, the employment opportunities we secure for candidates at career crossroads, or the quality apprenticeships and management consultancy programmes we provide. Whatever your needs, NuStaff can offer a solution.
Overall Experience
The reviews highlight a mixed bag of experiences with Nu-Staff, with some users expressing severe dissatisfaction, while others praise the company as one of the best agencies they've worked with.
Negative Experiences
Some reviewers have had terrible experiences with Nu-Staff, citing issues such as:
- Unreliable Payment: One reviewer reported not being paid for work done, and another mentioned being messed around with job offers that never materialized.
- Lack of Responsibility: Reviewers felt that the company did not take responsibility for their actions, leading to unreliable working conditions.
- Unstable Work Environment: Reviewers mentioned receiving SMS messages telling them to stay home, and working only 2 days in a 2-week period, indicating an unstable work environment.
Positive Experiences
On the other hand, some reviewers have had excellent experiences with Nu-Staff, praising the company for:
- Friendliness and Welcoming Nature: Reviewers appreciated the friendly and welcoming nature of the team, citing a committed team with an amazing work ethic.
- Reliability and Efficiency: One reviewer appreciated the help of a specific consultant, Paul, who was always reliable and efficient in providing assistance.
- Great Clients and Temps: Reviewers enjoyed working with great clients and temps, and one reviewer even mentioned that Nu-Staff is the best agency they've worked with.
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