Business Details
31 Years
experience
Trusted VoIP and IT Services Provider in Wetherby
Excel Telecom has been delivering comprehensive telecommunications and IT services to UK businesses since 1995. As a family-owned company, we prioritise quality, efficiency, and exceptional customer service, offering tailored solutions to meet evolving communication needs. With over two decades of industry expertise, we specialise in VoIP technology, having implemented business solutions for organisations of all sizes over the past decade. Our approach focuses on providing single-supplier convenience while ensuring clients remain informed about cutting-edge technological advancements. Unlike many competitors, we offer direct personal support without automated systems, with team members available for face-to-face consultations at our demonstration suite.Our commitment extends beyond product provision, encompassing seamless office relocations, system upgrades, and ongoing maintenance. We maintain partnerships with leading technology providers, including our status as a Platinum 3CX Partner, and deliver nationwide CCTV installation services to NSI standards. Our service portfolio also includes broadband solutions, intelligent numbering systems, and mobile SIM packages designed for business requirements.
Services
VoIP Solutions
Telephone Systems
IT Services
4G Data Solutions
Business Mobile SIMs
CCTV Installation
Intelligent Numbering
Broadband Services
Details
- Year established: 1995
Highlights and features
- We have over 20 years of experience in the telecommunications industry
- Our team provides free expert advice on communication systems
- We offer nationwide CCTV installation to NSI Approved Standards
- Our family-owned business provides direct personal support without automated systems
- We maintain Platinum Partner status with 3CX for hosted solutions
Associations and certifications
- 3CX Platinum Partner
What people say
Fantastic service
Excellent customer service
Improved efficiency
Consistent support
Professional installation
Services
VoIP Solutions
Our VoIP solutions transform voice communications using internet protocols, eliminating traditional phone lines. Businesses benefit from flexible call management, seamless connectivity across locations, and cost savings of up to 80% on telephony bills. The service supports organisations with 1-1,000 employees.
Telephone Systems
We supply and maintain modern telephone systems from traditional PBX to advanced VoIP platforms. Our solutions accommodate businesses of all sizes, offering features like direct dial numbers, hunt groups, and call queuing without requiring expensive equipment.
IT Services
Our IT services include infrastructure management, hardware maintenance, and remote support packages. Businesses receive tailored solutions covering servers, networking equipment, and security systems with options for ad-hoc or comprehensive monthly plans.
4G Data Solutions
We provide business-grade 4G data SIMs with flexible data allowances from 500MB to 100GB monthly. Packages cater to varying usage requirements, offering reliable connectivity for remote operations, temporary setups, or primary internet access in underserved areas.
Business Mobile SIMs
Our business mobile plans include bundled minutes, texts, and data with options for international calling. Packages support different usage levels from low to heavy consumption, featuring non-geographic numbers and EU/US/Canada calling allowances.
Questions
What telecom solutions do you specialise in?
We specialise in VoIP telephone systems, SIP trunks, hosted solutions, and 3CX platforms. Our services include intelligent numbering, broadband connectivity, and business mobile SIMs.
How can you help reduce communication costs?
Our VoIP solutions typically save businesses up to 80% on telephony bills through internet-based calling and efficient call routing features.
Do you support businesses moving offices?
Yes, we provide complete office relocation support including planning, installation, and maintenance of new telephone systems and connectivity.
Are your CCTV installations certified?
Yes, our CCTV installations meet NSI Approved Standards with options for covert systems and remote monitoring capabilities.
