Concept IT

Concept IT is a team of dedicated, experienced IT professionals providing a fully managed IT service to small and medium-sized businesses in the North East of England. With a customer feedback rating of 4.8 out of 5.0 based on 4953 satisfaction surveys, we pride ourselves on delivering first-class, jargon-free IT support to businesses, enabling them to focus on their core operations. We understand the challenges businesses face, and we strive to save our clients time, money, and headaches by offering tools and systems to improve productivity, efficiency, stimulate growth, and generate more profit.

Our Mission & Values

At Concept IT, we see ourselves as an extension of our clients' businesses, and we are committed to delivering quality, professional, and integrity-driven services. We are dedicated to providing our clients with a friendly, jargon-free, and hassle-free service, backed up with the knowledge and skills not just in IT, but in understanding the pressures of business. Our core values are centered on delivering quality, professional, and integrity-driven services, and we are proud to have many of our original customers from our launch, who have trusted us for a very long time.

Our Services

We offer a range of IT services tailored to meet the needs of small and medium-sized businesses in the North East of England. Our services include:

• IT Support: We provide fully managed IT support, including helpdesk support, remote monitoring, and on-site support. Our IT support services are designed to ensure that your business runs efficiently and securely.

• Cloud Solutions: We offer a suite of cloud services, including Hosted Exchange, Private Cloud, and Business Continuity. Our cloud solutions are designed to provide businesses with flexible, scalable, and secure IT infrastructure.

• Business Systems: We provide a range of business systems, including Accounting, CRM, and ERP systems. Our business systems are designed to improve productivity, efficiency, and help businesses make informed decisions.

• Managed IT Services: We offer fully managed IT services, including network management, server management, and security management. Our managed IT services are designed to provide businesses with peace of mind, knowing that their IT infrastructure is being managed by a team of experienced professionals.

• Backup and Business Continuity: We provide backup and business continuity services to ensure that businesses can recover quickly from unexpected disruptions. Our backup and business continuity services are designed to minimize downtime and data loss.

• Security and Productivity: We provide security and productivity tools, including antivirus, firewall, and email filtering. Our security and productivity tools are designed to protect businesses from cyber threats and improve productivity.

• Business Broadband: We provide business broadband services to ensure that businesses have fast, reliable, and secure internet connectivity. Our business broadband services are designed to meet the needs of businesses of all sizes.

How We Do It

We invest in technology, use our experience, and stick to best practice to ensure that we're efficient and effective. We're committed to delivering quality, friendly, and focused services, and we're proud to have many of our original customers from our launch, who have trusted us for a very long time. We're excited about the growth of our Concept Cloud Services, and we're continually investing in our people and systems to provide our clients with the best possible service.