Russell Gas is a leading supplier of garden machinery and equipment, offering a wide range of products and services to meet the needs of homeowners and professionals alike. With depots located in Edinburgh, Larbert, and Stirling, we are well-positioned to serve customers across Scotland.
Our History
Our journey began many years ago, with a passion for providing high-quality products and exceptional customer service. Over the years, we have grown and evolved, expanding our product range and services to meet the changing needs of our customers. Today, we are proud to be one of the most trusted and respected names in the garden machinery industry.
Our Products and Services
At Russell Gas, we offer an extensive range of garden machinery and equipment, including lawn mowers, brushcutters, hedgetrimmers, and more. We cater to both domestic and commercial customers, providing products that are designed to meet the specific needs of each individual or business. Our product range includes top brands such as Mountfield, EGO, and Stihl, ensuring that our customers have access to the best products on the market.
In addition to our product range, we also offer a range of services, including repair and maintenance, blade sharpening, and equipment hire. Our team of experienced technicians is dedicated to providing expert advice and support, ensuring that our customers get the most out of their equipment.
Our Commitment to Quality
At Russell Gas, we are committed to providing the highest quality products and services. We believe in building long-term relationships with our customers, and we strive to exceed their expectations at every opportunity. Our team is dedicated to providing exceptional customer service, and we are passionate about helping our customers achieve their goals.
Our Depots
We have three depots located in Edinburgh, Larbert, and Stirling, each of which is equipped with a team of experienced technicians and a comprehensive range of products and services. Our depots are designed to provide a convenient and welcoming environment for our customers, and we are proud to offer a click-and-collect service for added convenience.
Summary of Reviews
General Feedback
The overall feedback for the service provided by the establishment is quite positive. Many customers have expressed satisfaction with the staff, the service provided, and the products they offer.
Service Feedback
The service feedback is mostly positive. The staff are described as friendly, helpful, and knowledgeable. The customers appreciate the advice given by the staff and the quick response to any issues that arise. There is a mention of good anti-covid measures in place which adds to the positive feedback.
Product Feedback
The product feedback is also positive. The portable cabinet heaters are described as effective, providing good heat for a long time. The gas bottles last for a considerable number of days, which is appreciated by the customers.
Negative Feedback
However, there is a negative review by a customer who had a poor experience. The customer felt that the company wasted their time and increased the price by three times from the original estimate. They warned others not to use this company and mentioned that they are part of Russell Gas, which they believe is notoriously poor and unhelpful.
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