Cleaning with a personal touch, for a cleaner tomorrow
Orbital Fasteners boasts over 35 years of experience as a leading online & telesales distributor of fixings, fasteners, tools, and power tools. Based in Watford, we're a dedicated team committed to providing excellent customer service and an unparalleled product range to businesses and individuals throughout the UK.
Our Expertise and Experience
With extensive knowledge and expertise in fastener & tool applications, our team is well equipped to provide tailored solutions to your specific requirements. Our friendly and experienced staff are always happy to offer guidance and advice on product selection, application, and troubleshooting.
Vast Product Range
From robust fixings to power tools, our comprehensive product range comprises over 27,000 high-quality items from over 300 leading manufacturers. Our extensive selection ensures you'll find the perfect solution for every project, with options to suit every application and budget.
Unparalleled Convenience and Service
At Orbital Fasteners, we prioritize your convenience and efficiency. We offer:
- Next-day delivery on orders over 25 within our van delivery area
- Free technical advice from our experienced team
- Clear and transparent pricing
- Easy online ordering with secure payment options
Supporting Your Business
We understand the importance of getting the right tools and materials quickly and efficiently. That's why we offer:
- Competitive pricing and discounts for bulk orders
- Flexible delivery options to meet your specific needs
- Dedicated account managers to provide personalized support and guidance
- A wide range of complementary products to complement your projects
Excellent Customer Service and Quality Products
- Ant provided excellent customer service and found a suitable 'fastener' for a customer's Tonelli glass shelf.
- Nicholas Berkovi praised the service and competitive price of the products.
- Kamil complimented Michael F for his quick service and finding a hard-to-find screw.
- Edward Luck appreciated the quick fulfillment and packaging of his order.
- Stephen Tibbey praised Mark in the sales office for his patience and knowledge, and Steve the delivery driver for his helpfulness.
- Mick Taylor has been using the company for over 15 years and appreciates their helpfulness and charitable contributions.
- David Baldwin was impressed with the company's customer service, including identifying and providing bolts without charge.
- Junis Damar praised the staff for their friendliness and helpfulness, even for small orders.
- Simon Vyle highly recommends the company for its quick delivery, friendly driver, and high stock levels.
- Mark Mendham appreciated the help from Martin at the Watford branch.
- Richard Galloway has had several positive experiences with fast delivery, good prices, and excellent customer service.
- Nx U. appreciated the prompt delivery, easy return process, and helpful staff.
Efficient and Reliable Delivery
- Orders are delivered very quickly, and the delivery driver is friendly and helpful.
- The company offers next-day delivery, and orders are fulfilled promptly.
- Orders are individually bagged and labelled for convenience.
Product Range and Quality
- The company has an extensive range of fasteners and bolts, including specialized and hard-to-find items.
- The company is known for its high-quality products and competitive pricing.
Minor Areas for Improvement
- Ryan Fitzpatrick noted that the minimum delivery charge is 10, which he found to be high for a small order.
- Ian Norman mentioned that the trade counter can be very busy, requiring a wait.
- Nx U. suggested adding different thread pitch sizes to the product portfolio or providing thread pitch converters.
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