We can't be bettered by anyone in any way
At Westbrook Carpets & Laminates, we take pride in being the North West's leading carpet and laminate experts. With over 20 years of experience, we have been helping our clients transform their rooms with our extensive range of high-quality flooring products. Our mission is to provide unmatched customer service, expert advice, and unparalleled quality products at competitive prices.
Our Services
We offer a wide range of flooring products, including carpets, laminate flooring, luxury vinyl tiles, solid wood flooring, engineered wood flooring, and artificial grass. Our team of expert advisors will guide you through our extensive product range, helping you find the perfect flooring solution for your home or business. Whether you're looking for a stylish and durable carpet, a low-maintenance laminate floor, or a stunning solid wood floor, we have got you covered.
Our customers are at the heart of everything we do. We pride ourselves on providing exceptional customer service, from the initial consultation to the final installation. Our experienced fitters have successfully fitted thousands of carpet, laminate, and wooden floors throughout the North West, and we guarantee a high-quality finish every time.
What Sets Us Apart
What sets us apart from other flooring retailers is our expertise, quality of products, and customer care. Our buyers have direct links to leading manufacturers, ensuring we can provide the best products at competitive prices. We also offer a 2-year guarantee on all our products, giving you peace of mind and assurance of our commitment to quality.
Visit Our Showroom
Visit our showroom to explore our extensive range of products and speak to our friendly experts. We are conveniently located in the North West, and our team is always happy to help. Take a look at our product ranges, and let us help you find the perfect flooring solution for your needs.
Overview of Reviews
The reviews of Westbrook Carpets and Laminates are overwhelmingly positive, with the majority of customers expressing their satisfaction with the company's products and services.
Quality of Products and Services
Many customers praised the quality of the flooring products, including carpets, laminate, and Amtico, describing them as "fantastic", "beautiful", and "of high quality". The installation process was also commended, with fitters being described as "polite", "courteous", and "professional".
Staff and Customer Service
The staff at Westbrook Carpets and Laminates were consistently praised for their helpfulness, knowledge, and professionalism. Customers appreciated the advice and guidance provided by the staff, particularly Helen and Adrian, who were mentioned by name.
Unique Selling Points
One of the unique selling points of Westbrook Carpets and Laminates is their ability to fit laminate flooring underneath existing skirting boards, without the need for beading or removal of the skirting boards. This feature was highlighted by several customers as a major selling point.
Issues and Complaints
Only one customer expressed dissatisfaction with the company, citing a negative experience with a driver.
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