Transforming Spaces, One Floor at a Time.
At DCT UK, we're dedicated to providing the best flooring solutions for the home and workplace. With a vast range of carpet tiles, luxury vinyl tiles, and sheet vinyl, we've got you covered. Our mission is to make flooring shopping an exciting and hassle-free experience, with thousands of floors available at your fingertips.
Our Story
We're a team of flooring enthusiasts who are passionate about helping you find the perfect floor for your space. With years of experience in the industry, we've developed a unique understanding of what makes a great floor. Our journey began with a simple goal: to provide high-quality flooring at affordable prices, backed by exceptional customer service.
Our Services
We offer a comprehensive range of services to make your flooring journey smooth and stress-free. Our London showroom is open for visitors to browse our extensive collection of flooring products. We also provide a free design service, where our expert designers will help you create a bespoke flooring design tailored to your needs. In addition, we offer a nationwide fitting service, ensuring a hassle-free installation process.
Design Lab
Our Design Lab is where creativity meets innovation. Our team of expert designers can help you create a bespoke flooring design that reflects your unique style and vision. With our cutting-edge design tools, we can bring your flooring ideas to life.
Blog
Stay up-to-date with the latest flooring trends, industry news, and design inspiration on our blog. Our team of experts shares valuable insights and tips to help you make informed decisions about your flooring project.
Charitable Giving
At DCT UK, we're committed to giving back to the community. We support various charitable initiatives and partner with organizations that make a positive impact on the environment and society.
Overall Experience
The majority of customers have had a positive experience with the company, praising the quality of the products, helpfulness of staff, and efficient delivery.
Pricing and Ordering Issues
One customer, Carol Haigh, had a negative experience due to the company's policy of not allowing individual tile orders, despite the website allowing it. This led to a delay in receiving a refund.
Customer Service
Many customers praised the exceptional customer service, highlighting the helpfulness of staff members such as Ross, Vanessa, Emily, and Lewis. The team's ability to rectify issues promptly and efficiently was appreciated.
Product Quality
The quality of the products, including the Nouveau Home Comfort tiles and LVT herringbone flooring, was praised by several customers. The products were described as "soft and good quality" and "absolutely phenomenal".
Delivery and Fitting
Delivery times were generally satisfactory, with some customers receiving their orders quicker than expected. The company's fitting service was also praised, with one customer stating that the fitters did an "amazing job".
