At Blackwater Vets, we are dedicated to providing top-notch veterinary care to the pets of Mersea Island and surrounding areas. Our mission is to maintain the well-being of your beloved family pet through education on responsible ownership and provision of exceptional veterinary care.
As an independent veterinary practice located on the beautiful sailing island of West Mersea, we pride ourselves on being a cat-friendly clinic, a dog-friendly registered practice, and accredited with the Royal College of Veterinary Surgeons (RCVS). Our goal is to meet the holistic needs of your pet at every moment of their stay, ensuring that you and your furry friend receive the best possible care.
Our Services
We offer a wide range of services designed to cater to the unique needs of your pet. Our consultation services are available Monday to Friday between 8:30 am and 10:30 am, and 4:00 pm and 6:30 pm. Our friendly receptionists are always happy to book an appointment with either our Veterinary Surgeon or Registered Nurse.
Our health checks and vaccinations are designed to ensure your pet remains healthy and happy. We also provide dental hygiene services, parasite control, and microchipping to ensure your pet's overall well-being. Moreover, we offer pet travel services, neutering, and surgery and diagnostics using our state-of-the-art facilities, including high-powered dental equipment, radiography, ultrasound, and a fully equipped in-house laboratory.
Our Team
Our talented team, led by Ola, our experienced Veterinary Surgeon, is dedicated to providing exceptional care to your pet. With years of experience in oncology, cytology, and feline medicine, Ola is passionate about delivering the highest level of care to her patients. Our team is committed to building a great relationship with you and your pet, ensuring that you both feel welcome and cared for.
Our Philosophy
At Blackwater Vets, we believe that every pet deserves the best possible care. That's why we're committed to providing comprehensive veterinary care and education on responsible pet ownership. We strive to build a strong relationship with you and your pet, ensuring that you're always informed and involved in your pet's care.
Overall Experience
Reviews of Blackwater Vets highlight both positive and negative experiences. While some clients have praised the vets for their kindness, care, and expertise, others have expressed disappointment and frustration with their treatment.
Positive Aspects
Some reviewers have praised the vets for their warm welcome, care, and love towards their pets. The vets are described as knowledgeable, experienced, and kind, with some clients feeling privileged to have them look after their pets.
Negative Aspects
However, some reviewers have expressed disappointment and frustration with their experience at Blackwater Vets. They have reported feeling embarrassed, belittled, and ripped off by the vets, with some experiencing rude behaviour and being told to leave the practice.
Specific Incidents
One reviewer reported being told to leave the practice because they had previously used another vet, while another was charged an unexpectedly high consultation fee and felt pressured into buying unnecessary treatments. Another reviewer was shouted at and banned from the practice after questioning the charges.
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