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50+ Years
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Emergency
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Expert Veterinary Care in Chelmsford
Elm House Veterinary Centre has provided compassionate, expert veterinary care in Chelmsford for over 70 years. Originally established to serve farm animals, the practice transitioned to specialise in small and household pet care, relocating to modern facilities in 1992. Our team of veterinary surgeons, nurses, and animal care assistants prioritises ongoing training to maintain cutting-edge expertise, ensuring pets receive continuity of care. Under the leadership of Joanna Dworaczynska and Kirsten Putley, both with over 15 years of experience at the practice, we combine technical excellence with genuine empathy. Our facilities include a fully equipped operating theatre, client parking, and dedicated spaces for puppy parties.

We offer routine health checks, vaccinations, neutering, dental care, and emergency services through Vets Now. With a legacy of community commitment, we build lasting relationships with pet owners across Chelmsford and Essex, delivering honest advice and tailored healthcare solutions. Our team's dedication to professional development ensures we remain at the forefront of veterinary medicine. Customer testimonials consistently praise our prompt, compassionate care, including critical interventions for pets like Rocky, who recovered from poisoning. We provide home visits, out-of-hours emergency support, and online booking for client convenience.
Services
Routine health checks Vaccinations Neutering & spaying Dental care Emergency services Home visits Nurse clinics Microchipping Parasite protection
Details
  • Year established: 1954
Highlights and features
  • We have over 70 years of veterinary expertise in Chelmsford
  • Our team includes specialists in small animal medicine and surgery
  • We provide 24/7 emergency cover through Vets Now
  • Our facilities include modern operating theatres and puppy party spaces
  • We offer home visits for pets with mobility challenges
What people say
1st class care Immediate appointment Brilliant and no fuss Always helpful Warm and genuine
Services
Routine health checks
Our comprehensive nose-to-tail examinations detect early signs of illness in pets. Using our practice garden for mobility screening, we assess eyes, ears, teeth, coat, nails, heart, lungs, and abdomen. Regular check-ups help maintain your pet's long-term wellbeing through preventative care.
Vaccinations
We protect pets against infectious diseases like parvovirus and feline distemper through tailored vaccination schedules. Our programme includes primary vaccinations and essential boosters, ensuring continuous immunity against common but preventable illnesses.
Neutering & spaying
Our safe, routine procedures include full pre-operative guidance and post-operative care. We advise on optimal timing for neutering and provide recovery support to ensure pets heal comfortably while preventing unwanted litters.
Dental care
We offer scale and polish treatments, dental x-rays, and custom dental plans. Our services prevent gum disease, manage tartar build-up, and maintain strong teeth through regular oral health assessments and interventions.
Emergency services
Through Vets Now partnership, we provide 24/7 emergency treatment for critical conditions. Our out-of-hours service handles poisoning incidents, trauma, and other veterinary emergencies with immediate attention and specialist support.
People
Joanna Dworaczynska
Veterinary Surgeon
Joanna joined Elm House in 2010, specialising in general practice and small animal medicine. She builds strong client relationships to achieve optimal pet outcomes. A dog lover with a rescue greyhound, she enjoys running and horse riding.
Kirsten Putley
Veterinary Surgeon
Kirsten qualified from Cambridge in 2005, bringing expertise in soft tissue surgery and medicine. She enjoys working through cases from consultation to diagnosis. Outside work, she reads extensively and cares for a three-legged cat.
Sharon Heard
Head Veterinary Nurse
Sharon leads our nursing team since 2010, specialising in nurse clinics and patient care. With exceptional organisational skills, she ensures smooth clinic operations. She enjoys running and zoo visits with her children.
Sarrah Zakaria
Veterinary Surgeon
Sarrah joined in 2023 after working in London. She enjoys surgical and medical cases, with a particular interest in small furries. Outside work, she travels extensively and walks her rescue greyhound Atlas regularly.
Zoe Gresham
Veterinary Surgeon
Zoe joined in 2024, qualified from Bristol with a postgraduate certificate in small animal medicine. She specialises in chronic condition management and guinea pig care. Enjoys swimming and running with her Staffordshire bull terrier.
Questions
What services does Elm House offer for small animals?
We provide vaccinations, dental care, neutering, routine health checks, emergency services, and specialist treatments for small animals including guinea pigs and rabbits.
How can I book an appointment?
Book online through our website or call us directly at 01245 352525 during opening hours for standard appointments.
Do you offer emergency veterinary care?
Yes, we provide 24/7 emergency cover through our partnership with Vets Now for urgent pet care needs.
What are your opening hours?
We're open Monday-Friday 8:30am-7pm and Saturday 8:30am-12pm. Emergency services operate outside these hours.
Do you provide home visits for pets?
Yes, we arrange home visits for pets with mobility issues or when clinic visits prove difficult for owners.
How do I request repeat prescriptions?
Use our online form for repeat prescriptions, allowing up to 48 hours for processing before collection.