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At Elm House Veterinary Centre, we understand the importance of choosing a veterinary practice that you can trust with the care of your beloved pets. That's why we're dedicated to providing exceptional service, expert care, and a passion for animal welfare. Our team of friendly professionals has been caring for pets in Chelmsford for over 70 years, and we're committed to providing the highest standards of veterinary care for your furry friends.

Our Services

We offer a comprehensive range of services designed to cater to the unique needs of your pets. From routine pet examinations and vaccinations to neutering, dentistry, and nurse clinics, we're equipped to provide expert care for your pets at every stage of their lives. Our services include:

  • Puppy parties and socialization
  • Vaccinations and health checks
  • Pet examinations and health certificates
  • Diet and weight management
  • Dentistry and oral health care
  • Nurse clinics and microchipping
  • Parasite control and pet travel health certificates
  • Prescriptions and medication

Our Team

Our team of experienced veterinary professionals is dedicated to providing exceptional care for your pets. We attend regular training and courses to stay up-to-date with the latest advances in veterinary medicine, ensuring that your pets receive the best possible care. Our team is passionate about animal care, and we're committed to providing a personal and compassionate approach to veterinary care.

About Us

At Elm House Veterinary Centre, we're proud of our long history of caring for pets in Chelmsford. Our practice has been established for over 70 years, and we're dedicated to continuing our tradition of excellence in veterinary care. We're a small animal practice, and we're committed to providing a personal and compassionate approach to animal care.

Why Choose Us?

At Elm House Veterinary Centre, we're dedicated to providing exceptional service and expert care for your pets. We're proud of our reputation for providing high-quality veterinary care, and we're committed to continuing our tradition of excellence. By choosing us, you can be assured that your pets will receive the best possible care from our team of experienced professionals.

Reviews
Positive: Friendly and professional staff, efficient service, and knowledgeable advice.
Negative: Poor communication, lack of compassion, and potentially fatal medication error.

Overall Experience

The reviews are mixed, with some users having a positive experience and others having a negative one.

Positive Experience

Many reviewers praised the veterinary practice, stating that the staff are friendly, professional, and caring. They appreciated the efficient and prompt service, with some users mentioning that they were able to get an appointment quickly and had a short wait time. Some reviewers also mentioned that the staff are knowledgeable and willing to offer advice over the phone before booking an appointment.

Negative Experience

On the other hand, some reviewers had a negative experience, with one user stating that the practice gave their cat the wrong medication, which could have been fatal. Another reviewer had a distressing experience when they lost their dog and felt that the practice was dismissive and lacked compassion.

Issues with Communication and Compassion

Some reviewers mentioned that the practice had poor communication, with one user stating that they were left waiting without a word in the corridor, and another stating that they were told to send a written grievance when they had already left a review. There were also concerns about the practice's level of compassion, with one reviewer feeling that they were dismissive of their concerns.

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