About Us
Stovax & Gazco has been the leading manufacturer of high-quality wood burning, multi-fuel, gas, and electric stoves, fires, and fireplaces in the UK for over 50 years. Our diverse collection offers a vast range of designs to suit any home, from traditional log burners to contemporary gas fires and electric fireplaces.
Our Expertise
Our team of experts has extensive knowledge and experience in the fireplace and heating industry. We are passionate about helping our customers choose the right appliance for their homes and budgets. We offer:
- Expert advice: From choosing the right stove or fire for your home to navigating the latest regulations and safety requirements.
- Wide range of products: Choose from a diverse selection of wood burning, multi-fuel, gas, and electric stoves, fires, and fireplaces.
- Quality craftsmanship: Our products are designed and manufactured to the highest standards, ensuring durability and longevity.
Our Products
We offer a comprehensive range of products, including:
Stoves
- Traditional and contemporary wood burning stoves
- Multi-fuel stoves that burn both wood and various other fuels
- Gas stoves for efficient and convenient heating
- Electric stoves offering a realistic fire effect without the need for a flue
Fires
- Built-in and cassette fires for a seamless integration into your home
- Wood burning, multi-fuel, gas, and electric fires to suit your preferences
- Wall-mounted electric fires for a contemporary statement piece
Fireplaces & Mantels
- Traditional and contemporary fireplaces in various sizes and materials
- Cast iron, stone, and wood mantles to complete the look
Accessories & Support
- Comprehensive range of accessories to enhance your enjoyment of your fire or stove
- Dedicated customer support team available to answer your questions and address your concerns.
Our Commitment
Stovax & Gazco is committed to providing our customers with exceptional products and services. We are dedicated to delivering warmth, ambiance, and style to homes across the UK. We are constantly evolving and expanding our product range to meet the changing needs of our customers.
Unsatisfactory Service and Communication
Many reviewers have expressed disappointment with the service provided by Stovax, particularly with regards to communication and wait times. Jill Lawrence and Paul Pennington both had issues with the service department not following through on appointments and poor communication. Anthony White and Chris Frenzel also had issues with the company's communication, with one person finding it difficult to get hold of them to resolve an issue and the other experiencing poor customer service.
Excellent Service and Quality
On the other hand, several reviewers have had positive experiences with Stovax's service and products. Paul Sissons, Anthony White, Mish L., Burns, Stephen Mccauley, and Paul Cheffings all praised the company's thoroughness, efficiency, and quality of work. They appreciated the attention to detail and the sense of professionalism shown by the engineers.
Product Quality and Recommendations
Several reviewers have recommended Stovax's products, citing their high quality and value for money. Burns, owner of The Fireplace Company, noted that Stovax and Gazco are the market leaders in their field, constantly developing new ideas and technologies. Stephen Mccauley and Paul Cheffings, both retailers, have dealt with Stovax for many years and have been delighted with the products they have sold to customers.
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