Igniting Excellence Since 1984
Exeter Stoves & Chimneys: Igniting Excellence Since 1984
Nestled in the heart of Devon, Exeter Stoves & Chimneys has been a trusted name in the stove, chimney, and fireplace industry for nearly four decades. As an independent, family-run business, we take great pride in our commitment to delivering top-quality products and services to our valued customers.
A Legacy of Quality
Since our inception in 1984, Exeter Stoves & Chimneys has built a reputation for quality and reliability. Our family-oriented ethos is reflected in every aspect of our business, ensuring that our customers receive the highest standards of service and products. With nearly 40 years of experience, we have honed our expertise and knowledge in the industry, making us the go-to specialists for all your stove, chimney, and fireplace needs.
Curated Selection of Products
At Exeter Stoves & Chimneys, we offer a carefully selected range of products, including Gas, Multi-fuel, Woodburners, Fireplaces, and various types of chimneys. Our offerings cater to a wide variety of tastes and styles, from traditional to contemporary, ensuring that we have the perfect solution for your home's warmth and ambience. Our close relationships with leading manufacturers allow us to provide you with the latest and most innovative products in the market.
Expert Guidance from Experienced Staff
Our friendly, experienced, and knowledgeable showroom staff are dedicated to providing excellent customer service. They are always on hand to assist you in selecting the correct product tailored to your individual requirements. Our team is committed to ensuring that your shopping experience is informative, enjoyable, and hassle-free.
Qualified and Approved Engineers
When you choose Exeter Stoves & Chimneys, you benefit from the expertise of our fully qualified and approved engineers. These professionals are employed by us, streamlining the entire installation process without the need for coordinating multiple trades. You can trust our team to handle every aspect of your project with the utmost care, professionalism, and attention to detail.
Unparalleled Customer Service
At Exeter Stoves & Chimneys, we strive to exceed our customers' expectations in every interaction. We value your time and concerns, and our team is always available to answer any questions or address any concerns you may have. Our goal is to make your experience with us as seamless and enjoyable as possible, from initial consultation to final installation.
Sustainable Practices
As a responsible business, we are committed to promoting sustainable practices in our operations. We believe in the importance of preserving our environment for future generations and are dedicated to providing eco-friendly solutions that minimise our carbon footprint. By choosing Exeter Stoves & Chimneys, you are supporting a company that prioritises sustainability and environmental responsibility.
Choose Exeter Stoves & Chimneys - The Right Choice for Your Home's Warmth and Ambience
At Exeter Stoves & Chimneys, our unwavering commitment to quality, service, and sustainability sets us apart. With nearly 40 years of experience, we have honed our expertise and knowledge in the industry, making us the go-to specialists for all your stove, chimney, and fireplace needs. Trust us to bring warmth, style, and ambience into your home, while providing exceptional customer service and support every step of the way.
Positive Experiences
The majority of customers had an excellent experience with Exeter Stoves and Chimney. They praised the company's professionalism, knowledge, and customer service. Many customers mentioned that the team was friendly, efficient, and left their homes tidy after the installation. Several customers also appreciated the transparent approach to fees and options, and some praised the company's ability to work on difficult chimneys.
Installation and Services
The company's installation process was generally praised for being efficient and professional. Customers appreciated the attention to detail and the high-quality finish of the installations. Many customers also appreciated the option to have a home visit to discuss their options and get advice on wood burners and their installation.
Charging Structure
However, one customer had a negative experience with an unexpected survey charge. The customer felt that it was not clearly communicated and that the sales assistant was rude and dismissive when discussing the charge.
Chimney Sweeps
One customer, who is a professional chimney sweep, praised the quality of the company's work and the pleasure it is to work on the installations.
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