Book with confidence, travel with ease
We are a locally based company that has been operating in Stevenage and the surrounding areas for over 30 years. Our team of experienced drivers and staff are committed to providing a reliable, efficient, and professional service to our customers. We pride ourselves on our ability to cater to all types of bookings, from airport transfers to local journeys.
Our Services
We offer a range of services to suit all our customers' needs. Whether you're looking for a quick trip to the airport or a longer journey to a nearby town, we've got you covered. Our fleet of vehicles includes standard cars, estates, and minibuses, ensuring that we can accommodate any size of group or amount of luggage.
Our drivers are all licensed by Stevenage Borough Council and undergo DBS (Disclosure and Barring Service) checks. They are also knowledgeable about the local area and can assist with any navigational queries. We also maintain our vehicles to a high standard, ensuring that they are clean, comfortable, and safe for our customers.
Airport Transfers
We understand that traveling to the airport can be a stressful experience, especially if you're traveling with a large group or lots of luggage. That's why we offer a professional and reliable airport transfer service. Our drivers will collect you from your doorstep and transport you to the airport in a timely and stress-free manner.
We operate 24/7 and can be booked at short notice or in advance. Our prices are fixed, so you know exactly how much you'll be paying. We also offer free car seat storage and waiting time, making your journey even more convenient.
Why Choose Us?
We believe that our commitment to customer service, reliability, and safety sets us apart from other taxi companies. Our drivers are knowledgeable about the local area and are happy to assist with any queries. We pride ourselves on our ability to cater to all types of bookings, from small groups to large parties, and from standard cars to executive vehicles.
Testimonials
"Don't use anyone else! Great service, friendly drivers, and not bad pricing either really. A particular thanks for the driver with the reg starting GF10. What a lovely man!" - Rebecca Langley
"Always prompt and polite. Good service all round. 10/10" - Neil Ruffell
"Great service, nice staff, and clean cars" - Charlie Sheils
FAQs
We've compiled a list of frequently asked questions to help you plan your journey.
How do I book a taxi?
You can book a taxi through our website, app, or by calling us on 01438 357111. Our friendly staff are available 24/7 to assist with bookings and other queries.
How much will it cost to get to the airport?
Our prices are fixed, and you can find the list of prices on our website. We also offer various vehicles to accommodate different group sizes and luggage requirements.
Can I bring a car seat?
Yes, you can bring your own car seat or we can provide one for a small fee. Please note that all passengers must wear seatbelts.
What is the best airport for me?
We recommend using our airport transfer service, which includes a free car seat storage and waiting time.
Can I book for large groups?
Yes, we can accommodate larger groups in our 5-8 seater minibus or executive vehicles. Please book in advance to ensure availability.
Excellent Service and Polite Drivers
The company has received praise for their excellent service, with drivers being described as "excellent", "lovely", and "polite". Many reviewers have commended the drivers for their helpfulness and punctuality.
Reliability Issues
However, some reviewers have expressed frustration with the company's reliability. Some have reported instances of taxis not showing up, or being significantly late. In some cases, customers were left waiting for over an hour for their taxi to arrive.
Poor Customer Service
Several reviewers have criticized the company's customer service, describing it as "rude" and "unhelpful". Some have reported being hung up on or dismissed when attempting to report issues with their service.
Safety Concerns
One reviewer has raised concerns about the safety of the company's drivers, suggesting that they are not trustworthy and prioritize profit over customer safety.
Filthy Vehicles
A few reviewers have reported that the taxis were not clean, with one describing the vehicle as "filthy".
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