Travel with confidence, travel with Cambridge City Taxis
At Cambridge City Taxis, we are dedicated to providing a reliable, efficient, and comfortable taxi service to the residents and visitors of Cambridge and its surrounding areas. We understand the importance of punctuality, safety, and excellent customer service, which is why we have built a team of experienced drivers and a modern fleet of vehicles to cater to your transportation needs.
Our Services
Our comprehensive range of services includes airport transfers to all major London airports, including Heathrow, Gatwick, Luton, Stansted, Birmingham, and East Midlands. We also offer seaport transfers to Dover Port Cruise Terminal and train station transfers to all major train stations, including Paddington, Peterborough, St Pancras, Watford Junction, Ebbsfleet, and Cambridge.
Our fleet of vehicles includes saloon cars, MPVs, estate cars, and executive vehicles, ensuring that we can accommodate any size group and cater to your specific needs. Whether you're travelling alone or with a group, we have the perfect vehicle for you.
Our Commitment to Quality
At Cambridge City Taxis, we pride ourselves on our commitment to quality and customer satisfaction. We understand that every journey is unique, which is why we tailor our services to meet your specific requirements. We offer a 24/7 booking service, ensuring that you can book your taxi at any time, day or night. Our team of operators will provide you with an exact taxi price quotation for your journey, and we will email you to confirm your booking and discuss any particulars.
Why Choose Us?
Choosing Cambridge City Taxis means choosing a reliable, efficient, and comfortable taxi service that prioritizes your safety and satisfaction. Our experienced drivers, modern fleet of vehicles, and 24/7 booking service ensure that you can travel with confidence, knowing that you're in good hands.
Overview of Cambridge City Taxis
Positive Experiences
The majority of reviewers had a positive experience with Cambridge City Taxis, praising the company for its friendly and reliable service. Many reviewers mentioned the drivers were on time, polite, and knowledgeable about the area. The service was also considered fairly priced, with multiple payment methods available. Some reviewers even mentioned the excellent communication from the company, with drivers and operators being friendly and efficient.
Negative Experiences
On the other hand, some reviewers had a poor experience with Cambridge City Taxis. The main complaints were about inconsistent and expensive pricing, with some reviewers being quoted different prices online and over the phone. Some reviewers also experienced delays or no-shows, with one reviewer being left standing in the cold for 40 minutes. Additionally, some reviewers felt mistreated by the company, with one reviewer being told that if they asked for a refund, no driver would show up.
Specific Issues
Some specific issues mentioned by reviewers included:
- Inconsistent pricing online and over the phone
- Delays or no-shows
- Poor communication from operators
- Uncertainty about availability due to school runs
- Unpleasant experiences with wheelchair accessibility
