"Simplicity is the ultimate sophistication". Leonardo da Vinci
At DJM Estates, we pride ourselves on being an independent quality estate agent service, offering a comprehensive package for sales and rentals. Our team of experienced professionals is dedicated to providing exceptional service, ensuring our clients receive the best possible experience when buying, selling, or renting a property.
We understand the importance of tailored solutions for our clients, which is why we offer a fixed rate for all our services. If you're selling a house, our fee is a competitive 2000+VAT, with no upfront costs. It's our No Sale - No Fee guarantee, giving you peace of mind and ensuring we work tirelessly to secure the best possible sale price for your property.
Our History
Established in 2011, DJM Estates was the first local agent to introduce a fixed price model for selling houses. Since then, we've grown and gained significant market share, earning a reputation for excellent quality service at a very reasonable cost. We take pride in going the extra mile, offering late night viewings on weekdays and weekend viewings to ensure maximum exposure for your property. Our internet advertising strategy ensures your property reaches the widest possible audience on major property portals.
Our Services
At DJM Estates, we offer a comprehensive range of services designed to make your property journey as seamless as possible. From valuation to marketing, we'll guide you through the selling process to ensure you achieve the best possible price for your property. Our services include:
- Free, no-obligation valuations
- Energy Performance Certificates
- High-quality photography
- Property particulars creation
- Advertising on leading property websites
- Accompanied viewings
- Negotiation of sale price on your behalf
For landlords, we offer a tailored rental property management portfolio, designed to find the perfect tenants for your property. Our team will work closely with you to understand your requirements, ensuring we match you with the ideal tenant.
Our Commitment
At DJM Estates, we're committed to protecting our customers' personal data, adhering to the latest data protection laws and regulations. We take our responsibilities seriously, ensuring complete transparency and compliance in all our operations.
Poor Customer Service
Several reviewers have experienced poor customer service from DJM Estates. Danielle Fitzgerald and Sarah Bugler-Lyons both gave the agency 1-star ratings, citing lack of professionalism and failure to follow through on promises. Rileigh Ransome also had a negative experience, stating that the agency's staff failed to show up for scheduled viewings and repairs. These reviewers felt unvalued and unimportant, which led to a lack of trust and respect for the agency.
Good Customer Service
However, many reviewers have had positive experiences with DJM Estates. Cj Smith, Karen Bolton, Sam Mayo, Elizabeth Pontin, Nathan Andrews, Samantha Caulfield, Rebecca Brain, Ken Miles, Gareth Thomas, Stacey, Cheryl Brown, Emma Thompson, and Hannah Crozier all gave the agency 5-star ratings, praising the staff's professionalism, helpfulness, and responsiveness. These reviewers felt valued and respected, and appreciated the agency's efforts to find them the right property or sell their home quickly and efficiently.
Conclusion
Overall, the reviews suggest that DJM Estates has a mixed track record when it comes to customer service. While some reviewers have had bad experiences, many others have had excellent experiences with the agency. It may be worth researching the agency further and reading additional reviews before making a decision about using their services.
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