Trust your eyes to our expert care
At RJ Naisbitt Optometry, we pride ourselves on being an independent, family-owned optometrists practice based in South Hetton, Durham. Our practice is centered around you, the patient, and we don't have dispensing or sales targets. We offer NHS and private eye examinations, catering to patients of all ages. Our comprehensive eye examinations are carried out by Richard Naisbitt, a registered optometrist with the General Optical Council and a member of the College of Optometrists. You can rest assured that you will see the same practitioner at every visit.
Our Services
We offer a wide range of services to ensure your eye health and vision are our top priority. Our eye examinations include digital retinal photography at no extra charge. We fit all types of contact lenses, including daily disposable, toric (to correct astigmatism), and varifocal. We also offer a same-day spectacle glazing service for your convenience. Our practice guarantees quality, value, and personal service. We offer a price match guarantee, and if you find the same product selling locally for less, we will happily lower our price to match.
Additionally, we provide a 30-day varifocal satisfaction guarantee. If within 30 days of collecting your new varifocals, you have not fully adapted to them, we will happily provide a suitable alternative. To ensure your spectacles fit comfortably and to maintain their quality, our frame prices include lifetime cleaning and adjustments.
Why Choose Us?
At RJ Naisbitt Optometry, we are dedicated to providing exceptional service and care to our patients. Our practice is built on trust, and we strive to create a welcoming environment for all. We understand the importance of your eye health, and we are committed to delivering the highest level of care and expertise.
Overall Experience
The reviews suggest that RJ Naisbitt Optometry provides an exceptional service, with patients expressing their satisfaction with the friendly and helpful staff, thorough eye tests, and quick response to medical issues.
Staff and Service
The staff at RJ Naisbitt Optometry are described as friendly, nice, and caring, with patients appreciating their empathetic approach. The optometrists are commended for being informative, helpful, and pleasant, making patients feel at ease.
Expertise and Advice
Patients praise the expertise and guidance provided by the optometrists, particularly in regards to cataract surgery and laser eye treatment. The reviews suggest that the optometrists take the time to explain procedures and offer valuable advice.
Personal Touch
Many patients appreciate the personal touch provided by RJ Naisbitt Optometry, including home visits and a willingness to go the extra mile to help patients with their eye care needs.

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