Business Details
Trusted Plumbing Solutions in Torquay
Established by Giles, a plumbing professional with over two decades of industry experience, we deliver comprehensive plumbing solutions to residents, landlords, and small businesses across the South West. Our approach prioritises transparency, quality, and community impact, offering fixed-price repairs, 12-month workmanship warranties, and public liability insurance coverage up to 2,000,000. We maintain rigorous standards through daily accountability to our customers, ensuring every service meets exacting technical and ethical benchmarks.Our commitment extends beyond plumbing, with 2% of annual profits directly supporting global water charities. Operating six days a week, we combine technical expertise with a customer-centric philosophy to address all water-related challenges efficiently and sustainably.
Services
Plumbing Installation
Emergency Repairs
System Maintenance
Pipe Upgrades
Water Leak Detection
Highlights and features
- 20+ years of plumbing industry experience
- Fixed price repairs with no hidden costs
- 12 months warranty on all workmanship
- Fully insured up to 2,000,000 liability
- 2% of profits donated to water charities
Services
Plumbing Installation
We specialise in complete plumbing system installations for residential and commercial properties. Our certified engineers ensure compliance with building regulations while optimising water efficiency. Clients benefit from durable solutions tailored to specific property requirements.
Emergency Repairs
Addressing critical plumbing failures outside standard hours requires rapid response capabilities. Our technicians carry essential tools and parts for immediate problem resolution. Fixed pricing applies even for after-hours service calls.
System Maintenance
Preventative maintenance plans reduce unexpected breakdowns through regular system inspections. We identify wear indicators and perform proactive repairs. Commercial clients receive detailed condition reports after each service visit.
Pipe Upgrades
Outdated piping systems get modernised using corrosion-resistant materials. We replace lead pipes with compliant alternatives while improving water flow dynamics. All upgrades include pressure testing and insulation improvements.
Water Leak Detection
Advanced thermal imaging and acoustic equipment locates hidden leaks without destructive wall or floor investigations. Our non-invasive methods preserve property integrity while pinpointing exact moisture sources for targeted repairs.
People
Giles
Proprietor
With over 20 years in the plumbing industry, Giles established Velocity Plumbing to deliver reliable services across the South West. He oversees daily operations and ensures adherence to quality standards.
Questions
Do you offer same-day emergency plumbing services?
We prioritise urgent cases but operate Monday-Saturday 9am-6pm. For immediate assistance outside hours, we recommend contacting local 24-hour emergency services.
What areas do you cover?
We serve the entire South West region, including Torquay, Paignton, and surrounding areas within postcode TQ1 4TD.
Are your plumbers certified and insured?
All our engineers hold relevant plumbing certifications and we maintain public liability insurance up to £2,000,000 for client protection.
Do you provide guarantees on completed work?
We offer a 12-month warranty covering workmanship, with all service details documented in your invoice for claim reference.
How are repair costs calculated?
We use fixed pricing determined by job complexity, with transparent quotes provided before starting any work.
What payment methods do you accept?
We accept bank transfers, card payments, and cash transactions. Payment terms for commercial clients can be arranged upon request.
