Business Details
24 Years
experience
Emergency
services
Expert Washing Machine Repairs in London
First Serve UK has been a trusted provider of washing machine repair services in London since 2002. Our commitment to delivering exceptional, affordable, and prompt repairs has earned us over 1,000 five-star Google reviews. We operate with a transparent pricing policy, ensuring no hidden costs, and guarantee all work undertaken. Our engineers are highly trained professionals who undergo industry-recognized training programmes, reflecting our dedication to maintaining the highest standards of service. We offer same-day and next-day appointments, with consistent pricing seven days a week, and provide a 12-month repair guarantee.As a locally rooted business, we treat every customer as a neighbour, prioritising their needs with efficiency and accuracy. Our 24-hour online quotation system allows customers to understand costs upfront, while our free warranty repair service demonstrates confidence in our workmanship. We actively seek customer feedback to continuously improve our services and relationships, ensuring lasting solutions that exceed expectations.
Services
Washing Machine Repairs
Steam Cleaning
Door Seal Replacement
Fault Diagnosis
Warranty Repairs
Spare Parts Supply
Emergency Callouts
Appliance Maintenance
Integrated Machine Repairs
Odour Removal
Details
- Year established: 2002
Highlights and features
- We offer 24-hour free online quotes with no hidden costs
- Our engineers provide same-day and next-day service across London
- 12-month repair guarantee on all work undertaken
- Transparent pricing with no weekend surcharges
- Over 1,000 five-star Google reviews from satisfied customers
What people say
Fast response
Efficient service
Professional engineers
Transparent pricing
12-month warranty
Services
Washing Machine Repairs
Our qualified engineers diagnose and fix all washing machine issues, from drainage problems to electrical faults. We use genuine parts and provide same-day service across London. Customers receive transparent pricing with no hidden fees, and all repairs come with a 12-month warranty. Our team handles both freestanding and built-in models.
Steam Cleaning
Professional steam cleaning eliminates bacteria and mould at 105C. We clean internal components including drum, door seal, and pump filter. This service removes odours and prevents health risks, particularly effective for integrated machines. Recommended every 3-6 months for optimal hygiene.
Warranty Repairs
We offer free warranty repairs for 12 months post-service. This covers original faults and new issues arising during the period. Warranty applies to all repairs, excluding damage from misuse. Customers simply contact us to schedule a return visit at no additional cost.
Emergency Callouts
Available seven days a week, our emergency service addresses critical breakdowns. Engineers typically arrive within hours of booking. Same pricing applies regardless of day, with no premium charges for weekends or evenings. Ideal for urgent drainage or door mechanism failures.
Door Seal Replacement
We replace worn door seals that cause mould and leakage. 90% of steam cleanings require this service. New seals prevent bacterial growth and ensure proper machine function. Engineers carry common replacement parts for immediate installation during visits.
Questions
How can I claim under the 12-month repair guarantee?
Contact us with your original repair date, postcode, and issue description. We'll arrange a free follow-up visit to resolve the problem.
What does the repair guarantee cover?
The guarantee covers the original repaired fault and any new issues within 12 months, excluding damage from misuse or third parties.
Do you charge extra for weekend services?
No, our pricing remains consistent seven days a week with no additional charges for weekend appointments.
How quickly can you attend emergency repairs?
Our emergency service typically responds within hours of booking, operating seven days a week.
Do you replace parts during initial visits?
If parts require ordering, we charge only once for callout and labour, with free return visits within the warranty period.
Can I get an online quote before booking?
Yes, our 24-hour online system provides instant quotes detailing callout charges and expected repair costs.
