Trust us to take care of your feline family while you're away
Nestled in the charming surroundings of Brockmoor, Brierley Hill, West Midlands, Brockmoor Boarding Cattery offers a home-away-from-home experience for your feline companions. Established in 1989, we have been providing compassionate and attentive care to cats of all ages, temperaments, and dietary needs.
Our Philosophy
At Brockmoor Boarding Cattery, we understand that your feline friend is a valued family member. Our mission is to create a comfortable, safe, and enriching environment where your cat can feel loved and at ease. We pride ourselves on providing personalized attention, tailored to meet the unique needs of each feline guest.
Individualized Care
Every cat receives individualized attention from our experienced and passionate caretakers. Our attentive staff monitor each cat's health, dietary preferences, and medication needs.
Spacious Chalets
Our spacious chalets are individually heated and feature cozy sleeping quarters and separate outdoor runs. Family chalets can comfortably accommodate up to four cats from the same family.
Advanced Technology
For added peace of mind, we offer the convenience of webcam monitoring. Stay connected with your furry friend from anywhere in the world via our high-resolution webcams.
Safety and Security
The safety and security of our feline guests is our top priority. Our secure premises are equipped with state-of-the-art fire alarms and CCTV systems.
Exceptional Customer Care
Our dedicated team is available to address your inquiries and answer any questions you may have. We understand the importance of open communication and will provide regular updates on your cat's well-being.
Experience the Difference
At Brockmoor Boarding Cattery, we are committed to delivering exceptional care, peace of mind, and a memorable experience for both you and your feline companion. Choose us for:
- Personalized attention and compassionate care
- Spacious and comfortable chalets
- Advanced webcam monitoring
- Unparalleled safety and security
- Exceptional customer service
Overall Experience
The reviews for Brockmoor Cattery are largely positive, with several reviewers praising the friendly staff, facilities, and care provided to their cats. However, one reviewer had a disastrous experience, resulting in severe harm to their sphynx kittens.
Care and Facilities
The reviewers who had positive experiences with Brockmoor Cattery praised the care and facilities provided. They mentioned that their cats were well-fed, happy, and well-cared for. Some reviewers also appreciated the webcam feature, which allowed them to monitor their pets remotely. The facilities were described as clean and comfortable, with one reviewer mentioning that their cat was able to relax and enjoy the stay.
Concerns and Negatives
On the other hand, one reviewer had a horrific experience, which involved their sphynx kittens being left in a shed-like enclosure without adequate heating, resulting in severe harm. The reviewer expressed shock and dismay at the lack of care and attention provided, and claimed that the owner seemed uninterested in addressing their concerns.
Summary of Reviews
The reviews for Brockmoor Cattery are mixed, with several reviewers having positive experiences and one reviewer having a disastrous experience. The care and facilities provided seemed to be generally good, but the lack of attention provided to the sphynx kittens in one case was appalling.
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