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Who we are

Village Pharmacy is an independent community pharmacy located within the Village Community Medical Centre in Derby. Led by experienced Pharmacist Bin Kumar, our team provides a full range of pharmaceutical services to the local community. For over years, we have been committed to delivering compassionate care, expert advice, and personalized solutions to meet your healthcare needs.

Community Pharmacy Services

  • Prescription dispensing and collection
  • Medication reviews and advice
  • Medication adherence programs
  • Emergency supply dispensing
  • Review of medication interactions and side effects
  • Patient counseling and education

Additional Services

  • Private Walk-in Clinic: Consult our experienced pharmacist about various health concerns without a GP appointment for issues such as:
  • Erectile dysfunction
  • Period delay
  • Holiday vaccinations
  • Emergency contraception
  • Skin and dermatology concerns
  • Urinary tract infections
  • Ear infections
  • Microsuction/Irrigation wax removal
  • Hepatitis B vaccinations
  • Fit to Fly certificate and PCR tests by Courier
  • Online Shopping: Choose from over 8000 items at supermarket beating prices.

Our Approach

At Village Pharmacy, our focus is on building strong relationships with our patients. We take the time to understand your individual needs and provide personalized advice and support. Our team is dedicated to:

  • Providing accurate and timely information about medications and treatments
  • Offering compassionate and supportive care
  • Empowering patients to take an active role in their healthcare
  • Working collaboratively with other healthcare professionals

Community Involvement

We are committed to actively engaging with our community. We offer various health awareness campaigns, educational workshops, and flu vaccination clinics throughout the year.

Our Values

Our core values guide us in everything we do:

  • Patient-centered care: Putting our patients at the heart of everything we do.
  • Compassion and empathy: Treating our patients with kindness and respect.
  • Professionalism and expertise: Providing accurate and reliable information and services.
  • Community involvement: Engaging with our community and promoting health awareness.

Join us on our journey to empower your health and well-being!

Reviews
Positive: Reviewers have praised the pharmacy's exceptional customer service, friendly and helpful staff, and high-quality care.
Negative: The pharmacy has been accused of providing expired medication, treating customers rudely, and having unprofessional staff.

Exceptional Customer Service

The reviews in this collection are overwhelmingly positive, with a majority of reviewers praising the pharmacy's excellent customer service. Many reviewers have noted the friendly and helpful staff, with some mentioning specific pharmacists, such as Bin, who have gone above and beyond to assist them.

Quality of Care

Some reviewers have praised the pharmacy's walk-in clinic, describing it as a valuable resource that has helped them receive medical attention promptly. Others have noted the pharmacist's ability to prescribe medication and provide advice, which has been particularly helpful during the pandemic.

One Negative Review

However, one reviewer had a negative experience, describing the staff as rude and alleging that they provided expired medication. The reviewer also felt that the pharmacy's handling of the situation was unprofessional and that they were treated dismissively.

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