Our Heritage
At Charnwood, we have a long and proud history dating back to 1972 when Alfred Wells and two of his sons started a small engineering business on the Isle of Wight. Over the years, we have grown from a small factory of around 1500 sq. ft to our current site of over 50,000 sq. ft, making us one of the best multi-fuel stove manufacturers in the industry. Our commitment to quality and innovation has led us to produce a range of efficient and environmentally friendly stoves that burn various fuels such as wood, coal, and biomass.
Our Environmental Values
At Charnwood, we believe that our actions have a significant impact on the environment, and we are committed to making a positive difference. We operate a policy of caring for the environment in all aspects of our business. From the products we design, to the way we package them, to the way we transport them, to the way we deal with waste products, to the vehicles we use, to our choice of raw materials and, as we have already said, from where we choose to buy them. These are just some of the ways we choose to make what we do as environmentally friendly as possible.
Live Fire App
Imagine having a Charnwood stove in your own home, without having to physically purchase one. Our Live Fire App is the perfect solution for anyone who wants to experience the warmth and ambiance of a Charnwood stove without the financial commitment. With our app, you can explore how one of our stoves will look in your home, without having to physically install it. Simply download the app, select the stove you are interested in, and watch as it is virtually installed in your home.
Our Buying Policy
At Charnwood, we believe that our customers are the most important part of our business. That's why we have implemented a buying policy that is designed to make your shopping experience as smooth and hassle-free as possible. We offer a range of payment options, including online payment, and we accept all major credit and debit cards. We also offer a price match guarantee, so you can be confident that you are getting the best possible deal.
Our Commitment to Service
At Charnwood, we are committed to providing our customers with the best possible service. Our dedicated team of experts is always on hand to help with any questions or concerns you may have. We offer a range of services, including installation, maintenance, and repair, to ensure that your Charnwood stove continues to perform at its best. We also offer a comprehensive warranty and guarantee, so you can be confident that you are making a sound investment.
Other Businesses
At Charnwood, we believe that our business is not just about selling stoves, but about building relationships with our customers and partners. We work with a range of other businesses, from manufacturers to retailers, to ensure that our customers get the best possible service. We also work closely with our suppliers to ensure that we are getting the highest quality raw materials.
Exceptional Quality and Service
The reviewers have consistently praised the exceptional quality and workmanship of Charnwood products, stating that they are "well made", "absolutely delighted", and "brilliant". The attention to detail and finish of the stoves have also been highly commended. Moreover, the company's service has been outstanding, with customers appreciating the prompt delivery of spare parts, both domestic and foreign.
Efficient and Cost-Effective
The stoves have been found to be highly efficient, with several reviewers mentioning that they use less gas during the winter months. Additionally, the company's prices for spare parts have been competitive, with one reviewer noting that a part was cheaper on the Charnwood website than on Amazon.
Some Quibbles, but Mostly Minor
While the majority of the reviews have been glowing, one reviewer, Clem Ansell, did encounter a minor issue with the design of the stove. Specifically, the nut at the back of the stove required removal to replace the fire bricks, which proved difficult without sufficient clearance. However, the dealer was able to resolve the issue promptly.
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