About Us
Pembrokeshire Stoves stands as a trusted local stove supplier in Ceredigion, Carmarthenshire, and Pembrokeshire. Run by a dedicated and passionate stove specialist, we take immense pride in providing our customers with personalized guidance and premium service throughout the entire process, from choosing the right stove to installation and after-sales care.
Our journey began many years ago when we built our own home from a converted church. This innate passion for warm and welcoming environments sparked a fascination for stoves - their ability to create cozy atmospheres and efficiently heat homes. This fascination has fueled our commitment to offering specialist advice and exceptional customer care to our valued clientele.
What We Do
Pembrokeshire Stoves offers a comprehensive range of services to ensure you find the perfect heating solution for your home. We:
- Supply and install: a diverse selection of stoves from renowned brands like Deanforge, Lohberger, Burley, Woodwarm, and Koppe.
- Advise: by understanding your unique needs and preferences, we handpick the most suitable stoves based on factors like room size, fuel type, and desired heat output.
- Service and repair: keep your existing stove running efficiently with regular servicing and professional repairs.
- Chimney waterproofing: ensure a safe and effective functioning fireplace with our reliable chimney waterproofing services.
- Consultancy: we provide expert guidance on optimizing heat retention, insulation, and draught-proofing your home.
Why Choose Pembrokeshire Stoves?
- Personalised Attention: We treat every customer with the utmost care and attention, offering tailored advice and addressing your individual needs.
- Expert Knowledge: Our team comprises a seasoned stove specialist with an intimate understanding of the market and an unwavering passion for all things stoves.
- Competitive Pricing: We offer competitive prices that are often better than those found online, alongside transparent and honest billing.
- Exceptional Customer Care: We are committed to providing outstanding service throughout the entire process, from choosing the right stove to after-sales support.
Customer Testimonials
The majority of customers who have purchased wood burning stoves from Pembrokeshire Stoves have been extremely satisfied with their experience. Several customers have praised the company for its excellent customer service, knowledgeable staff, and smooth ordering process.
Timely and Efficient Installations
One of the key strengths of Pembrokeshire Stoves is its ability to complete installations efficiently, with many customers noting that the installation was done in a timely manner. Customers have also praised the installation team, specifically mentioning Toby Clark, who has done an excellent job in tricky circumstances.
Good Quality Stoves
Many customers have praised the quality of the stoves they have purchased from Pembrokeshire Stoves. Stoves are described as being of good quality, efficient, and aesthetically pleasing. Customers have also praised the company's ability to advise on the right stove for their needs, with several noting that Robin was incredibly helpful and knowledgeable in this regard.
Ongoing Care and Advice
Some customers have praised the company's ongoing care and advice, with several noting that they receive good after-sales service. Customers have also appreciated the company's willingness to help them troubleshoot any issues they may have with their stoves.
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